Venue Operations Manager
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | £46,412 to £51,356 per year |
| Hours: | Full time |
| Closing date: | 18 January 2026 |
| Location: | Liverpool, Merseyside |
| Remote working: | On-site only |
| Company: | Liverpool in Work |
| Job type: | Permanent |
| Job reference: |
Summary
Job title: Venue Operations Manager
A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
This is an exceptional opportunity to take on a senior leadership role shaping the future of Liverpool’s most prestigious civic venues. We are seeking a visionary, operationally astute leader to join our innovative City Halls team, with a primary focus on the iconic St George’s Hall.
As Operations Manager, you will play a pivotal role in defining driving excellence in event delivery and ensuring uncompromising standards of safety and service. This is more than an operational role it’s a chance to lead transformation, inspire teams, and influence how Liverpool’s landmark venues operate at a national standard.
The role:
The role of Venue Operations Manager will provide:
Provide strategic leadership for venue operations across City Halls, setting the benchmark for operational excellence and compliance
Lead and develop high-performing teams, including Building & Event Supervisors and Venue Operations Support staff, fostering a culture of accountability and innovation.
Shape operational frameworks, implementing robust Standard Operating Procedures, training programmes, and resource strategies to future-proof service delivery.
Champion health & safety governance, risk management, and business continuity planning across all venues
Act as the senior liaison for internal and external stakeholders, ensuring seamless collaboration and exceptional client experience
Drive sustainability initiatives, technical oversight, and operational resilience to meet evolving industry standards
Our offer to you:
At least 31 days holiday, plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days
Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
Part of the Local Government Pension Scheme – option to join the AVC Scheme
Progression - opportunities and training through a wide range of high quality learning
Health and Wellbeing - offer including Employee Assistance Programme
Cycle to Work and Travel Pass Schemes
Drive Time – a salary sacrifice car lease scheme
Family friendly policies with enhanced leave
Discounted Gym Memberships
Employee Volunteering Scheme
Medicash
Applicants to go to website for more details and a candidate pack.
A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
This is an exceptional opportunity to take on a senior leadership role shaping the future of Liverpool’s most prestigious civic venues. We are seeking a visionary, operationally astute leader to join our innovative City Halls team, with a primary focus on the iconic St George’s Hall.
As Operations Manager, you will play a pivotal role in defining driving excellence in event delivery and ensuring uncompromising standards of safety and service. This is more than an operational role it’s a chance to lead transformation, inspire teams, and influence how Liverpool’s landmark venues operate at a national standard.
The role:
The role of Venue Operations Manager will provide:
Provide strategic leadership for venue operations across City Halls, setting the benchmark for operational excellence and compliance
Lead and develop high-performing teams, including Building & Event Supervisors and Venue Operations Support staff, fostering a culture of accountability and innovation.
Shape operational frameworks, implementing robust Standard Operating Procedures, training programmes, and resource strategies to future-proof service delivery.
Champion health & safety governance, risk management, and business continuity planning across all venues
Act as the senior liaison for internal and external stakeholders, ensuring seamless collaboration and exceptional client experience
Drive sustainability initiatives, technical oversight, and operational resilience to meet evolving industry standards
Our offer to you:
At least 31 days holiday, plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days
Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
Part of the Local Government Pension Scheme – option to join the AVC Scheme
Progression - opportunities and training through a wide range of high quality learning
Health and Wellbeing - offer including Employee Assistance Programme
Cycle to Work and Travel Pass Schemes
Drive Time – a salary sacrifice car lease scheme
Family friendly policies with enhanced leave
Discounted Gym Memberships
Employee Volunteering Scheme
Medicash
Applicants to go to website for more details and a candidate pack.