Workshop Controller
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | £35,000 to £45,000 per year |
| Additional salary information: | 35k basic - 45k OTE + benefits |
| Hours: | Full time |
| Closing date: | 05 February 2026 |
| Location: | Christchurch, Dorset |
| Remote working: | On-site only |
| Company: | Flame Recruitment |
| Job type: | Permanent |
| Job reference: | flamewcchristchurch |
Summary
ROLE: Workshop Controller
LOCATION: Christchurch
SALARY: 35k basic - 45k OTE + benefits
HOURS: Monday to Friday 8.00am – 6.00pm. NO SATURDAY ROTA!
This role is perfect for a Workshop Controller / Workshop Manager who is looking to step up, and who is driven to robustly managing the flow of work through the workshop, to ensure quality and compliance of all works carried out.
A focus on maximising utilisation and ensuring technicians are working efficiently, safely and to all guidelines.
You will be committed to guiding the workshop team to deliver exceptional customer service, whilst ensuring profitability, and that all company policies and procedures are adhered to at all times.
Day to day, as the Workshop Controller / Workshop Manager you will:
• Ensure the workshop processes are followed for every job.
• Receive job cards from service reception, pre-time each job and allocate work to technicians, in order to maximise sold hours and monitor progress of job.
• To monitor workshop loading and ensure continuity.
• Obtain authorisation for any additional work required, either through service reception or by direct contact with customer.
• Oversee MOT, to ensure quality and compliant workmanship and a first time pass rate.
• Be responsible at site level for the upholding and implementation of H&S processes and policies to ensure the safety and well-being of the team, customers and visitors to site.
• Lead and attend monthly H&S site meetings.
• Ensure all warranty items are identified for each job and that parts replaced are labelled, appropriate documentation completed and passed for action.
• To supervise, develop and train the workshop team, to achieve the highest possible levels of performance and quality for all jobs.
• To ensure that job packs have been audited and are in a condition to be processed through to administration/invoicing.
• Measure technician’s activity and performance, to deliver a quality and compliant first-time fix
• Arrange for customer to be informed that vehicle has been completed.
To be considered for our Workshop Controller / Workshop Manager role:
• Previous workshop experience in a main, franchised or independent dealership
• Full UK driving license
Benefits offered to the successful Workshop Controller / Workshop Manager :
• Access to Perkbox, a platform which offers hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Flexible working hours
• Cycle to Work bike purchase scheme through salary exchange
• Access to an in-house management development scheme
• Comprehensive in-house training with our dedicated training department
• Special Occasion Limo
If this Workshop Controller / Workshop Manager role interests you, or if you’d like to learn more about similar opportunities, please contact Katy at Flame Recruitment or apply online.
Please apply only if you have:
• Workshop Controller / Workshop Manager background within the UK automotive industry
• Full UK driving licence
• The right to work in the UK (sponsorship is not available)
At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.
LOCATION: Christchurch
SALARY: 35k basic - 45k OTE + benefits
HOURS: Monday to Friday 8.00am – 6.00pm. NO SATURDAY ROTA!
This role is perfect for a Workshop Controller / Workshop Manager who is looking to step up, and who is driven to robustly managing the flow of work through the workshop, to ensure quality and compliance of all works carried out.
A focus on maximising utilisation and ensuring technicians are working efficiently, safely and to all guidelines.
You will be committed to guiding the workshop team to deliver exceptional customer service, whilst ensuring profitability, and that all company policies and procedures are adhered to at all times.
Day to day, as the Workshop Controller / Workshop Manager you will:
• Ensure the workshop processes are followed for every job.
• Receive job cards from service reception, pre-time each job and allocate work to technicians, in order to maximise sold hours and monitor progress of job.
• To monitor workshop loading and ensure continuity.
• Obtain authorisation for any additional work required, either through service reception or by direct contact with customer.
• Oversee MOT, to ensure quality and compliant workmanship and a first time pass rate.
• Be responsible at site level for the upholding and implementation of H&S processes and policies to ensure the safety and well-being of the team, customers and visitors to site.
• Lead and attend monthly H&S site meetings.
• Ensure all warranty items are identified for each job and that parts replaced are labelled, appropriate documentation completed and passed for action.
• To supervise, develop and train the workshop team, to achieve the highest possible levels of performance and quality for all jobs.
• To ensure that job packs have been audited and are in a condition to be processed through to administration/invoicing.
• Measure technician’s activity and performance, to deliver a quality and compliant first-time fix
• Arrange for customer to be informed that vehicle has been completed.
To be considered for our Workshop Controller / Workshop Manager role:
• Previous workshop experience in a main, franchised or independent dealership
• Full UK driving license
Benefits offered to the successful Workshop Controller / Workshop Manager :
• Access to Perkbox, a platform which offers hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Flexible working hours
• Cycle to Work bike purchase scheme through salary exchange
• Access to an in-house management development scheme
• Comprehensive in-house training with our dedicated training department
• Special Occasion Limo
If this Workshop Controller / Workshop Manager role interests you, or if you’d like to learn more about similar opportunities, please contact Katy at Flame Recruitment or apply online.
Please apply only if you have:
• Workshop Controller / Workshop Manager background within the UK automotive industry
• Full UK driving licence
• The right to work in the UK (sponsorship is not available)
At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.