Business Analyst

Posting date:	06 January 2026
Salary:	£42,391 to £50,881 per year
Additional salary information:	London: £46,290 to £50,881 / National: £42,391 - £47,064 (including allowance). Your salary will be determined by your skills and capability as assessed at interview.
Hours:	Full time
Closing date:	16 January 2026
Location:	Birmingham
Company:	Government Recruitment Service
Job type:	Permanent
Job reference:	443422/2

Summary

The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.

Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.

Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.

Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.

The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for ‘Best Public Sector Employer’ at the Women in Tech awards!

Are you passionate about solving complex problems, improving digital services, and making a real impact for users and businesses? Our Business Analysts identify and draw upon a variety of evidence to define, analyse and document challenging business problems and user needs. They lead on mapping how user and organisational needs align with the business architecture and fit with the service vision and business strategy.  You’ll work within agile, multidisciplinary teams to ensure product decisions are grounded in robust business analysis. Your work will help align user needs with organisational goals, enabling the delivery of inclusive and accessible digital services.

You will collaborate with service owners, product managers, delivery leads, user-centred design colleagues and technical specialists to define and document business problems, user needs and opportunities for improvement.

You will be encouraged to challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. Effective skills in facilitating collaboration and communication with all stakeholders will be key to support the design, build and delivery of products and services that meet user needs.

You will support the Head of Profession to build a sustainable, diverse, and engaged Business Analyst community within DBT. You will do this by actively engaging in the Business Analyst community who work together towards a common goal and share ideas openly, establishing standards and consistency to support rapid delivery through sharing and learning from one another. 

Read more about what it is like to become a business analyst in DDaT in our blog.

Main responsibilities

You will:

• Investigate, analyse and articulate business and user problems, identifying opportunities and providing recommendations to address them
• Collaborate effectively with stakeholders, and project teams to define measures of success for user-centred improvements, supporting prioritisation decisions that align with policy and organisational goals
• Define and document requirements, using models and frameworks to build shared understanding and inform decision-making
• Conduct business analysis activities across one or more workstreams, collaborating within your multidisciplinary team to shape the design and delivery of digital services that meet user and business needs
• Conduct business process analysis and re-engineering, producing clear and accessible documentation to support service improvements
• Translate user and business needs into actionable user stories and measurable outcomes that guide design, development, testing and adoption
• Help cultivate a collaborative, inclusive culture by sharing knowledge, and supporting continuous learning and development through active engagement in the Business Analyst Community of Practice

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.