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Technical Services Manager.

Job details
Posting date: 05 January 2026
Salary: £55,000.00 to £65,000.00 per year
Additional salary information: Competitive
Hours: Full time
Closing date: 19 January 2026
Location: London, EC4Y0DY
Company: Sodexo Ltd
Job type: Permanent
Job reference: SDX/TP/2240324/152249

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Summary

Technical Services Manager

Salary: Up to £65,000 per annum

Contract: Permanent, 40 hours per week

Hours: Monday to Friday 8am-5pm

Role

To lead and deliverHard FM Mechanical & Electrical (M&E) and Building & CivilEngineering (B&CE) services under the Hard FM contract, ensuring fullstatutory, contractual, and client compliance. The role provides leadership tothe site engineering team, manages operational and financial interfaces withclient project teams, and ensures effective communication and reporting acrossSodexo and client stakeholders.

Key Responsibilities

  • Deliver Hard FM services in line with statutory, regulatory, and contractual requirements.
  • Lead and manage Hard FM performance against KPIs and SLAs.
  • Provide line management to the Engineering Support Manager and Technical SMEs.
  • Build and maintain strong client relationships and manage client expectations.
  • Act as the operational interface for client- and Sodexo-led projects, including contractor and cost management.
  • Manage safe and compliant handover of client-led projects into operation.
  • Ensure legal, mandatory, and HSE compliance across all Hard FM activities.
  • Manage subcontractor tendering, performance, and on-site compliance.
  • Lead, develop, and motivate the Hard FM team, ensuring high standards of customer care.
  • Own the Unit Training Plan and ensure role-specific and statutory training is delivered.
  • Participate in the on-call rota and act as escalation for out-of-hours incidents.

Key Accountabilities

  • Safe, compliant, and effective Hard FM service delivery.
  • Achievement and continuous improvement of contractual deliverables.
  • Strong leadership and performance of the Hard FM team.
  • Accurate and timely communication with the client and Sodexo stakeholders.
  • Effective operational and commercial control of Hard FM activities.

Person Specification

  • Mechanical or Electrical qualification with proven management experience (degree level or equivalent).
  • Experience delivering planned and reactive maintenance within a Hard FM environment.
  • Strong commercial awareness, including fixed-price contracts and P&L management.
  • IOSH Managing Safely (minimum) and strong HSE leadership.
  • Good IT skills (Microsoft Office).
  • Strong stakeholder management and communication skills.
  • Proactive, accountable, and team-focused leadership style.

WhySodexo?:

Working with Sodexo is more than a job; it’s a chanceto be part of something greater.

Belongin a company and team that values youfor you. 

Actwith purpose and have an impact through youreveryday actions.

Thrivein your own way.

We also offer a range of perks, rewards and benefitsfor our colleagues and their families:

  • Unlimited access to an online platform offering wellbeing support
  • An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
  • Access to a 24hr virtual GP Service
  • Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
  • Save for your future by becoming a member of the Pension Plan
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
  • Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
  • Sodexo UK and Irelands enhanced benefits and leave policies


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