Internal Sales & Customer Service
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £28,000.00 to £35,000.00 per year |
| Additional salary information: | bonus |
| Hours: | Full time |
| Closing date: | 04 February 2026 |
| Location: | Wolverhampton, West Midlands, WV11 3DR |
| Company: | Bridgewater Recruitment Group |
| Job type: | Permanent |
| Job reference: | JQ455_1767616749 |
Summary
A leading distributor of heating products and spares is looking for a friendly and customer-focused Internal Sales & Customer Service professional to join their team in Wolverhampton. This is an excellent opportunity for someone looking for a stable, long-term role within a well-established, fast-paced and people-focused business.
The business you'll be joining has a fantastic reputation in the heating industry and is known for their high-quality products and exceptional service. They are part of a market-leading £1 billion UK distribution group who already employ over 1,700 people throughout the UK.
Role Responsibilities
- Internal Sales: Work alongside the existing internal sales team with quotations, order processing and customer follow-ups.
- Customer Service: Handle inbound sales calls, web chat enquiries and customer queries, delivering a consistently high level of service.
- Sales Administration: Accurately process orders, manage documentation and ensure systems are kept up to date.
- Team Support: Work closely with colleagues to ensure smooth day-to-day operations and excellent customer outcomes.
- Relationship Building: Develop strong relationships with customers through friendly, professional communication.
Rewards
As an Internal Sales & Customer Service professional, you will receive:
- A starting salary between £28,000 - £35,000 (depending on experience)
- An uncapped annual profit share bonus
- Membership of the company's excellent pension scheme
- A stable, permanent role within a successful and growing business
- Comprehensive training and ongoing support
- A friendly, collaborative team environment
Requirements
To be successful in this Internal Sales & Customer Service role, you should have:
- Previous experience in internal sales, customer service or a similar office-based role (beneficial but not essential)
- A bubbly, chatty and confident communication style
- A strong work ethic and a positive, can-do attitude
- Good organisational skills and attention to detail
- A desire for a long-term, stable position within a reputable business
Think you have what it takes? Apply today to find out more!