Operations Manager
| Posting date: | 05 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 04 February 2026 |
| Location: | SE1 9SG |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 87238 |
Summary
Operations ManagerLocation - London - Full-time
We're looking for an Engineering Operations Manager to lead a dynamic team of multi-skilled engineers and supervisors across M&E and Fabric disciplines with the key focus of driving operational excellence.
What are the main responsibilities?
-Manage and develop a team of supervisors and engineers, driving high performance and professional standards.
-Ensure efficient scheduling of planned maintenance, statutory compliance, and reactive works to achieve 100% statutory and 95% routine PM completion.
-Take ownership of budget performance, WIP management, and capacity forecasting to ensure profitable service delivery
-Champion Safety & Quality by driving proactive QHSE management across all operations, including audits, toolbox talks, and compliance checks.
-Build strong client relationships and ensure exceptional service delivery.
-Identify opportunities for additional chargeable works and reduce reliance on subcontractors through self-delivery.
What are we looking for?
-You will be an experienced engineer with proven leadership experience in engineering, building services, or property maintenance with knowledge of how a mobile engineering team is operated. You will also have:Strong financial and operational management skills.
-Technical qualification (ONC or equivalent) in Building Services or Engineering, or significant service delivery experience.
-Excellent planning, organisational, and influencing skills.
-Commercially focused with a strong understanding of SLAs and KPIs.
-IT proficiency and ability to work to deadlines with accuracy.
-Health & Safety awareness and commitment to best practice.
We're looking for an Engineering Operations Manager to lead a dynamic team of multi-skilled engineers and supervisors across M&E and Fabric disciplines with the key focus of driving operational excellence.
What are the main responsibilities?
-Manage and develop a team of supervisors and engineers, driving high performance and professional standards.
-Ensure efficient scheduling of planned maintenance, statutory compliance, and reactive works to achieve 100% statutory and 95% routine PM completion.
-Take ownership of budget performance, WIP management, and capacity forecasting to ensure profitable service delivery
-Champion Safety & Quality by driving proactive QHSE management across all operations, including audits, toolbox talks, and compliance checks.
-Build strong client relationships and ensure exceptional service delivery.
-Identify opportunities for additional chargeable works and reduce reliance on subcontractors through self-delivery.
What are we looking for?
-You will be an experienced engineer with proven leadership experience in engineering, building services, or property maintenance with knowledge of how a mobile engineering team is operated. You will also have:Strong financial and operational management skills.
-Technical qualification (ONC or equivalent) in Building Services or Engineering, or significant service delivery experience.
-Excellent planning, organisational, and influencing skills.
-Commercially focused with a strong understanding of SLAs and KPIs.
-IT proficiency and ability to work to deadlines with accuracy.
-Health & Safety awareness and commitment to best practice.