Referral and Appointment Coordinator
| Posting date: | 02 January 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 12 January 2026 |
| Location: | Dewsbury, WF13 4HS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9377-26-0003 |
Summary
Qualifications Sound educational background 5 GCSE's Grade C/4 or above NVQ 3 in Business Administration or equivalent experience ECDL or equivalent Knowledge and Awareness Understanding of current challenges facing the NHS locally and nationally Knowledge of the GDPR and awareness of confidentiality. Awareness of own limitations. Skills and Abilities Computer literate experience of using all Microsoft packages Excellent organisational skills Able to work under pressure & to strict deadlines Able to work effectively across departmental boundaries Demonstrate effective written, verbal and telephone communication skills with team/clients/relatives, using sensitivity and diplomacy when required Demonstrate knowledge of dealing with public/conflict Demonstrate a caring manner with an understanding disposition High standard of accuracy Flexibility and able to adapt to change Frequent prolonged use of IT and telephones Experience Experience of working with multiple computer software programmes such as Microsoft Office, Patient Administration System, ICE Working within a multidisciplinary team Experience of working in a customer service environment Excellent communication skills to overcome barriers of understanding Working in a demanding and fast paced environment and ability to cope with regular interruptions and changes to work priorities Experience of collating data Ability to organise self, working to deadlines and ensuring quality standards Experience of scheduling / coordination activities and/or resources. Personal Attributes Confidence in own abilities Ability to establish effective working relationships Strong attention to detail and accuracy Self-motivated Excellent communication skills Team worker Flexible approach to working arrangements Analytical skills Aptitude for problem solving Polite and friendly manner Resilient when working under pressure