Retail Team Member
| Posting date: | 30 December 2025 |
|---|---|
| Salary: | £12.25 per hour |
| Hours: | Part time |
| Closing date: | 11 January 2026 |
| Location: | Dyffryn Gardens, St Nicholas, CF5 6SU |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Permanent |
| Job reference: | IRC169282 |
Summary
**Important notice**
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Dyffryn Gardens, to answer their questions and help them make the most of their day.
Salary: £12.25 an hour
Duration: Permanent
Hours: 1092 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
3 days a week, working 9:30am-4:30pm in winter and 9:30am-5:30pm in summer. Working days will vary each week. Regular weekend working required, working every other weekend with more at times to cover busy periods and staff leave.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
***Hysbysiad pwysig***
Yn unol â’n polisi adleoli, byddwn yn rhoi blaenoriaeth i ymgeiswyr sydd ‘dan rybudd dileu swydd’ ffurfiol.
Rydym yn chwilio am Aelod Tîm Manwerthu i groesawu ymwelwyr i siop yr Ymddiriedolaeth Genedlaethol yng Ngerddi Dyffryn, i ateb eu cwestiynau a’u helpu i wneud y mwyaf o’u diwrnod.
Cyflog: £12.25 y awr
Hyd: parhaol
Oriau: 1092 o oriau blynyddol y flwyddyn. Mae'r rôl hon yn seiliedig ar oriau blynyddol, lle gall faint o oriau rydych chi'n gweithio bob mis amrywio, fodd bynnag bydd eich cyflog yn cael ei dalu mewn 12 rhandaliad cyfartal dros y flwyddyn.
3 diwrnod yr wythnos, gan weithio 9:30am-4:30pm yn y gaeaf a 9:30am-5:30pm yn yr haf. Bydd dyddiau gwaith yn amrywio o wythnos i wythnos. Bydd angen gweithio’n rheolaidd ar benwythnosau, gweithio bob yn ail benwythnos ac yn amlach ar adegau i gyflenwi cyfnodau prysur a gwyliau staff.
Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.
What it's like to work here
To find out more about what it’s like to work within “Retail” at the National Trust,
I gael gwybod mwy am sut beth yw gweithio o fewn "Adwerthu" yn yr Ymddiriedolaeth Genedlaethol, cliciwch yma i wylio ein fideo.
What you'll be doing
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.
Fel aelod o'r tîm manwerthu, byddwch yn cynnig cymorth a chyngor i ymwelwyr gyda’u siopa. Bydd gennych safonau uchel wrth arddangos nwyddau yn y siop a byddwch yn darparu gwasanaeth rhagorol i’r holl gwsmeriaid hefyd.
Byddwch hefyd yn gallu sgwrsio â nhw ynghylch sut y bydd y nwyddau a brynir ganddynt yn helpu i ariannu gwaith yr Ymddiriedolaeth Genedlaethol. Gall dyletswyddau eraill gynnwys trefnu, derbyn a dadbacio danfoniadau, creu arddangosfeydd siop a gweithio gydag eraill yn y tîm i gadw’r siop yn lân ac yn drefnus.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
Byddem wrth ein bodd yn clywed gennych os ydych chi'n:
Canolbwyntio ar y cwsmer gydag agwedd gadarnhaol
Chwaraewr tîm, ond gall hefyd weithio ar eich pen eich hun
Yn drefnus ac yn addasadwy
Yn barod i ddysgu sgiliau newydd
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Dyffryn Gardens, to answer their questions and help them make the most of their day.
Salary: £12.25 an hour
Duration: Permanent
Hours: 1092 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
3 days a week, working 9:30am-4:30pm in winter and 9:30am-5:30pm in summer. Working days will vary each week. Regular weekend working required, working every other weekend with more at times to cover busy periods and staff leave.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
***Hysbysiad pwysig***
Yn unol â’n polisi adleoli, byddwn yn rhoi blaenoriaeth i ymgeiswyr sydd ‘dan rybudd dileu swydd’ ffurfiol.
Rydym yn chwilio am Aelod Tîm Manwerthu i groesawu ymwelwyr i siop yr Ymddiriedolaeth Genedlaethol yng Ngerddi Dyffryn, i ateb eu cwestiynau a’u helpu i wneud y mwyaf o’u diwrnod.
Cyflog: £12.25 y awr
Hyd: parhaol
Oriau: 1092 o oriau blynyddol y flwyddyn. Mae'r rôl hon yn seiliedig ar oriau blynyddol, lle gall faint o oriau rydych chi'n gweithio bob mis amrywio, fodd bynnag bydd eich cyflog yn cael ei dalu mewn 12 rhandaliad cyfartal dros y flwyddyn.
3 diwrnod yr wythnos, gan weithio 9:30am-4:30pm yn y gaeaf a 9:30am-5:30pm yn yr haf. Bydd dyddiau gwaith yn amrywio o wythnos i wythnos. Bydd angen gweithio’n rheolaidd ar benwythnosau, gweithio bob yn ail benwythnos ac yn amlach ar adegau i gyflenwi cyfnodau prysur a gwyliau staff.
Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.
What it's like to work here
To find out more about what it’s like to work within “Retail” at the National Trust,
I gael gwybod mwy am sut beth yw gweithio o fewn "Adwerthu" yn yr Ymddiriedolaeth Genedlaethol, cliciwch yma i wylio ein fideo.
What you'll be doing
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.
Fel aelod o'r tîm manwerthu, byddwch yn cynnig cymorth a chyngor i ymwelwyr gyda’u siopa. Bydd gennych safonau uchel wrth arddangos nwyddau yn y siop a byddwch yn darparu gwasanaeth rhagorol i’r holl gwsmeriaid hefyd.
Byddwch hefyd yn gallu sgwrsio â nhw ynghylch sut y bydd y nwyddau a brynir ganddynt yn helpu i ariannu gwaith yr Ymddiriedolaeth Genedlaethol. Gall dyletswyddau eraill gynnwys trefnu, derbyn a dadbacio danfoniadau, creu arddangosfeydd siop a gweithio gydag eraill yn y tîm i gadw’r siop yn lân ac yn drefnus.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
Byddem wrth ein bodd yn clywed gennych os ydych chi'n:
Canolbwyntio ar y cwsmer gydag agwedd gadarnhaol
Chwaraewr tîm, ond gall hefyd weithio ar eich pen eich hun
Yn drefnus ac yn addasadwy
Yn barod i ddysgu sgiliau newydd
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places