Housing Support Assistant
| Posting date: | 24 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 07 January 2026 |
| Location: | Conwy, Conwy County |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Conwy County Borough Council |
| Job type: | Permanent |
| Job reference: | REQ006956 |
Summary
Lleoliad gwaith: Coed Pella, Bae Colwyn
Ydych chi eisiau gwneud gwahaniaeth i aelwydydd sydd angen tai? Rydym yn chwilio am unigolyn hynod frwdfrydig a gwydn i ymuno â'n Tîm Datrysiadau Tai i helpu atal a lleddfu digartrefedd yng Nghonwy.
Byddwch yn weithiwr proffesiynol rheng flaen yn darparu gwasanaeth modern a hyblyg o'r radd flaenaf i rai o'r bobl fwyaf diamddiffyn yn y Sir. Byddwch yn gweithio fel rhan o dîm o Gynorthwywyr Cymorth Tai i fod y pwynt cyswllt cyntaf i bobl sy'n profi digartrefedd neu mewn angen o dŷ. Gallai hyn fod yn bersonol neu dros y ffôn.
Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Lisa Roberts, Arweinydd Tîm Datrysiadau Tai (Lisa.roberts@conwy.gov.uk / 01492 576341)
Gofynion y Gymraeg: Mae’r gallu i gyfarthrebu yn y Gymraeg yn hanfodol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd. Rydym yn frwdfrydig dros eich cefnogi a’ch annog i ddefnyddio’ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i’ch cefnogi chi ymhellach.
Work base: Coed Pella, Colwyn Bay
Do you want to make a difference to households in housing need? We are looking for an extremely motivated and resiliant individual to join our Housing Solutions Team to help prevent and relieve homelessness in Conwy.
You will be the frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the County. You will work as part of a team of Housing Support Assistants to be the first point of contract for people experiencing homelessness or in housing need. This could be in person or over the phone.
Manager details for informal discussion: Lisa Roberts, Housing Solutions Team Leader (Lisa.roberts@conwy.gov.uk / 01492 576341)
Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Ydych chi eisiau gwneud gwahaniaeth i aelwydydd sydd angen tai? Rydym yn chwilio am unigolyn hynod frwdfrydig a gwydn i ymuno â'n Tîm Datrysiadau Tai i helpu atal a lleddfu digartrefedd yng Nghonwy.
Byddwch yn weithiwr proffesiynol rheng flaen yn darparu gwasanaeth modern a hyblyg o'r radd flaenaf i rai o'r bobl fwyaf diamddiffyn yn y Sir. Byddwch yn gweithio fel rhan o dîm o Gynorthwywyr Cymorth Tai i fod y pwynt cyswllt cyntaf i bobl sy'n profi digartrefedd neu mewn angen o dŷ. Gallai hyn fod yn bersonol neu dros y ffôn.
Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Lisa Roberts, Arweinydd Tîm Datrysiadau Tai (Lisa.roberts@conwy.gov.uk / 01492 576341)
Gofynion y Gymraeg: Mae’r gallu i gyfarthrebu yn y Gymraeg yn hanfodol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd. Rydym yn frwdfrydig dros eich cefnogi a’ch annog i ddefnyddio’ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i’ch cefnogi chi ymhellach.
Work base: Coed Pella, Colwyn Bay
Do you want to make a difference to households in housing need? We are looking for an extremely motivated and resiliant individual to join our Housing Solutions Team to help prevent and relieve homelessness in Conwy.
You will be the frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the County. You will work as part of a team of Housing Support Assistants to be the first point of contract for people experiencing homelessness or in housing need. This could be in person or over the phone.
Manager details for informal discussion: Lisa Roberts, Housing Solutions Team Leader (Lisa.roberts@conwy.gov.uk / 01492 576341)
Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.