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Care Navigator

Job details
Posting date: 23 December 2025
Salary: £25,779.00 per year
Additional salary information: £25779.00 a year
Hours: Full time
Closing date: 01 January 2026
Location: Hull, HU7 4DW
Company: NHS Jobs
Job type: Permanent
Job reference: A1691-25-0035

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Summary

The following are the core responsibilities of the Care Navigator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Process incoming and outgoing mail Initiating contact with and responding to, requests from patients, team members and external agencies Photocopy documentation as required Input data into the patients healthcare records as necessary Scanning of patient related documentation and attaching scanned documents to patients healthcare records Manage all queries (including administrative queries) as necessary in an efficient manner Maintain a clean, tidy, effective working area at all times Support all clinical staff with general tasks as requested.

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