Digital & Transformation Lead - Operations
| Posting date: | 19 December 2025 |
|---|---|
| Salary: | £45,000 per year |
| Additional salary information: | £45000 a year |
| Hours: | Full time |
| Closing date: | 16 January 2026 |
| Location: | Middlesbrough, TS58SB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4923-25-0020 |
Summary
Support the management of PCN staff, ensuring equitable workload distribution across member practices. Ensure contractual compliance and contribute to the financial sustainability of the PCN. Build effective relationships across practices and the wider system to support collaborative delivery of care, including enhanced access models. Lead and support continuous improvement and quality improvement approaches, including clinically led innovation and integrated working at neighbourhood or place level. Support the PM Working Group and DES Leads in the implementation of new initiatives and programmes. Lead and deliver projects that improve service delivery and health outcomes for the PCN population. Apply best-practice project and change management methodologies to ensure delivery, benefits realisation, and successful adoption of initiatives. Support organisational change and provide flexibility to support new and emerging programmes. Extract and analyse contract and performance data to support delivery and reporting. Maintain robust project documentation and reporting systems, including dashboards, highlight reports, and risk and issue logs. Champion best practice, learning, and innovation across the PCN to support continuous improvement. Analyse complex information to produce accurate project reporting and support informed decision-making. Prepare and present regular progress reports to the PM Working Group and PCN Board, including risks, issues, dependencies, and recommendations. Communicate and engage effectively with PCN leadership, member practices, and stakeholders to support strategy development and programme delivery. This job description is not exhaustive and may be subject to change in line with service needs, following consultation with the postholder.