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Base Receptionist

Job details
Posting date: 19 December 2025
Salary: £12.25 per hour
Additional salary information: £12.25 an hour
Hours: Full time
Closing date: 09 January 2026
Location: Maidstone, ME16 9QQ
Company: NHS Jobs
Job type: Contract
Job reference: B0214-25-0080

Summary

JOB PURPOSE Act as receptionist for IC24 within the Department. Receiving patients into the OOH base in a professional and courteous manner. Maintain a contemporaneous log of expected patients. Direct Clinicians to ensure that patients are seen in priority order. Ensure accurate patient information is recorded. KEY RESPONSIBILITES AND ACCOUNTABILITIES Operate effectively within the framework of the IC24 operational policies, procedures and ethos. Deal with all patient information on a strictly confidential basis ensuring that such information is not disclosed to third parties. Liaise with the Call Centres to ensure efficient operation. Ensure that patient care is of the utmost concern in all actions performed. Answer and manage all enquiries in a professional manner. Communicate with doctors and to assist with problems where appropriate. Undertake the filing. Maintain the supply of stationery and medical equipment at all Primary Care Centres. Assure the provision of the service to a high professional standard. Maintain and continuously improve the quality service to our patients. Perform any other relevant duties that may be dictated by the changing needs of the service.