Facilities Contracts Officer
| Posting date: | 19 December 2025 |
|---|---|
| Salary: | £37,259.00 to £45,356.00 per year |
| Additional salary information: | £37259.00 - £45356.00 a year |
| Hours: | Full time |
| Closing date: | 02 January 2026 |
| Location: | London, N19 5NF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9220-25-0871 |
Summary
Support with contract management (All contracts) including but not limited to Linen, JLA, Uniforms, Medstrom, Franking, Hybrid mailing, Fleet management Support the Senior Facilities Management and Performance team with all Facilities based elements, management and monitoring of operational, contractual and financial elements of all inhouse and outsourced services. Monitor suppliers performance, ensure service level agreements (SLAs) and key performance indicators (KPIs) are met, and drive improvement. Ensure regular audits are carried out within a defined area of control, in conjunction with the Contractors to ensure services are being provided to agreed NHS National Standards. Support the Facilities Management team with all departmental administrative workstreams as required. Maintain, manage and arrange where required the Facilities Management Team diaries to ensure sensible planning of commitments and assist in prioritising workload in relation to the current and anticipated workload. Co-ordinate, attend and minute internal and external both sub-group and committee meetings as required. Create, format, prepare and distribute any correspondence, reports, committee papers, Board papers and presentations for and on behalf of the Directorate. Undertake any ad-hoc projects under the supervision of the Facilities Contracts Manager and Head of Facilities, obtaining and analysing information from both internal and external sources. To participate and lead ad-hoc projects as required for the Directorate. Assist Facilities Management with compiling and submitting of ERIC & PAM reports Supporting management with actively seeking to demonstrate quality by developing systems and standards across the Dept. Monitor contract and SLA financial positions as requested by the Senior Facilities Management team. Ensure that costs for ad-hoc variation rechargeable services provided are collated and produced in line with Trusts Standing financial instructions policy. Support with financial duties such as procuring quotes, raising purchase orders/requisition, processing waivers and invoices and liaising, when necessary, with both internal finance and accounts payable departments. To undertake any other duties which is deemed appropriate to the band when requested. Line management for the contract monitoring team Lead all aspects of staff management, including recruitment, induction, appraisals/PDPs, training, performance reviews, absence management, and disciplinary/grievance processes Produce and manage a rota to ensure service coverage, balancing leave and operational needs The post holder will work under regular supervision and within set boundaries, whilst having the freedom to balance and prioritise their workload. To always act with discretion when dealing with managers and staff and ensure confidentiality is maintained as appropriate The post holder will be required to work in all areas of the Trust where conditions may from time to time be unpleasant or challenging.