FM Administrator
| Posting date: | 19 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24000-31000 per annum |
| Hours: | Part time |
| Closing date: | 02 January 2026 |
| Location: | Hampshire, GU35 9JA |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 306579-43855480 |
Summary
- FridayRAF Oakhanger, Bordon, GU35,9JA
Salary: Competitive plus benefits
Serco is looking for a FM Administrator to provide administration and business support to the Facilities Management (FM) Department on the SDW contract and be a point of contact for the Customer at the Oakhanger site.
Main Accountabilities:
- Purchase consumables for the contract, including cleaning and stationery supplies
- Ensure FM contractor site visit requests are processed in a timely manner
- Obtain and collate the necessary documentation for Security Clearance or renewal of FM contractors prior to processing by the Vetting & Access Administrator
- Log Help Desk requests for the Oakhanger site using the customer’s IT system
- Act as point of contact for all Serco SDW uniform and IT requirements, successfully managing the purchasing process
- Maintain FM contractor Risk Assessment Method Statement (RAMS) records, and regularly check to ensure all contractors are compliant
- Assist the Contract Manager with the management, training, and licencing of all site Fire Marshals
- Responsible for the efficient operation of the Meeting Room booking system
- Support with the checking and maintenance of timesheets for the SDW contract
- Assist with Serco SDW Recruitment and support in attending interviews when required
- Responsible for dissemination of approved internal and external communications
- Take on the role of Serco SDW Data Protection Champion
- Organise, attend, and minute various monthly and ad hoc meetings
- Provide cover, where required, for team members during absence and holiday
- Safe, effective, and economic operation of the Business Administration area
- Compliance with all Serco Management System policies and procedures
- Develop and maintain internal and Serco Shared Services stakeholder relationships
- Comply with applicable QHSE Fire, Human Resources, and Security policies
- Uphold the values and behaviours of Serco and abide by the Governing Principles
- Promote Business Continuity and continuous improvement in your area
- Conduct any other task as requested by the Senior Business Administrator and FM Finance & Compliance Manager
What you will need to do the role:
- Self-motivated and able to work unsupervised on Admin tasks set by the Senior Business Administrator and FM Finance & Compliance Manager
- Experience of working in a customer focused environment
- Good written skills
- Able to take accurate and relevant meeting notes and produce timely and accurate minutes
- High level of competency in MS Office skills
- Good interpersonal skills
- Good organisational skills
- Full driving licence
- Hold SC clearance or have no problems obtaining it.
What we offer:
- Salary: salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: Competitive annual leave entitlement.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
Part time/ 30 hours/8.30am – 3pm Monday
- FridayRAF Oakhanger, Bordon, GU35,9JA
Salary: Competitive plus benefits
Serco is looking for a FM Administrator to provide administration and business support to the Facilities Management (FM) Department on the SDW contract and be a point of contact for the Customer at the Oakhanger site.
Main Accountabilities:
- Purchase consumables for the contract, including cleaning and stationery supplies
- Ensure FM contractor site visit requests are processed in a timely manner
- Obtain and collate the necessary documentation for Security Clearance or renewal of FM contractors prior to processing by the Vetting & Access Administrator
- Log Help Desk requests for the Oakhanger site using the customer’s IT system
- Act as point of contact for all Serco SDW uniform and IT requirements, successfully managing the purchasing process
- Maintain FM contractor Risk Assessment Method Statement (RAMS) records, and regularly check to ensure all contractors are compliant
- Assist the Contract Manager with the management, training, and licencing of all site Fire Marshals
- Responsible for the efficient operation of the Meeting Room booking system
- Support with the checking and maintenance of timesheets for the SDW contract
- Assist with Serco SDW Recruitment and support in attending interviews when required
- Responsible for dissemination of approved internal and external communications
- Take on the role of Serco SDW Data Protection Champion
- Organise, attend, and minute various monthly and ad hoc meetings
- Provide cover, where required, for team members during absence and holiday
- Safe, effective, and economic operation of the Business Administration area
- Compliance with all Serco Management System policies and procedures
- Develop and maintain internal and Serco Shared Services stakeholder relationships
- Comply with applicable QHSE Fire, Human Resources, and Security policies
- Uphold the values and behaviours of Serco and abide by the Governing Principles
- Promote Business Continuity and continuous improvement in your area
- Conduct any other task as requested by the Senior Business Administrator and FM Finance & Compliance Manager
What you will need to do the role:
- Self-motivated and able to work unsupervised on Admin tasks set by the Senior Business Administrator and FM Finance & Compliance Manager
- Experience of working in a customer focused environment
- Good written skills
- Able to take accurate and relevant meeting notes and produce timely and accurate minutes
- High level of competency in MS Office skills
- Good interpersonal skills
- Good organisational skills
- Full driving licence
- Hold SC clearance or have no problems obtaining it.
What we offer:
- Salary: salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: Competitive annual leave entitlement.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
Part time/ 30 hours/8.30am – 3pm Monday
- FridayRAF Oakhanger, Bordon, GU35,9JA
Salary: Competitive plus benefits
Serco is looking for a FM Administrator to provide administration and business support to the Facilities Management (FM) Department on the SDW contract and be a point of contact for the Customer at the Oakhanger site.
Main Accountabilities:
- Purchase consumables for the contract, including cleaning and stationery supplies
- Ensure FM contractor site visit requests are processed in a timely manner
- Obtain and collate the necessary documentation for Security Clearance or renewal of FM contractors prior to processing by the Vetting & Access Administrator
- Log Help Desk requests for the Oakhanger site using the customer’s IT system
- Act as point of contact for all Serco SDW uniform and IT requirements, successfully managing the purchasing process
- Maintain FM contractor Risk Assessment Method Statement (RAMS) records, and regularly check to ensure all contractors are compliant
- Assist the Contract Manager with the management, training, and licencing of all site Fire Marshals
- Responsible for the efficient operation of the Meeting Room booking system
- Support with the checking and maintenance of timesheets for the SDW contract
- Assist with Serco SDW Recruitment and support in attending interviews when required
- Responsible for dissemination of approved internal and external communications
- Take on the role of Serco SDW Data Protection Champion
- Organise, attend, and minute various monthly and ad hoc meetings
- Provide cover, where required, for team members during absence and holiday
- Safe, effective, and economic operation of the Business Administration area
- Compliance with all Serco Management System policies and procedures
- Develop and maintain internal and Serco Shared Services stakeholder relationships
- Comply with applicable QHSE Fire, Human Resources, and Security policies
- Uphold the values and behaviours of Serco and abide by the Governing Principles
- Promote Business Continuity and continuous improvement in your area
- Conduct any other task as requested by the Senior Business Administrator and FM Finance & Compliance Manager
What you will need to do the role:
- Self-motivated and able to work unsupervised on Admin tasks set by the Senior Business Administrator and FM Finance & Compliance Manager
- Experience of working in a customer focused environment
- Good written skills
- Able to take accurate and relevant meeting notes and produce timely and accurate minutes
- High level of competency in MS Office skills
- Good interpersonal skills
- Good organisational skills
- Full driving licence
- Hold SC clearance or have no problems obtaining it.
What we offer:
- Salary: salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: Competitive annual leave entitlement.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
Part time/ 30 hours/8.30am – 3pm Monday
- FridayRAF Oakhanger, Bordon, GU35,9JA
Salary: Competitive plus benefits
Serco is looking for a FM Administrator to provide administration and business support to the Facilities Management (FM) Department on the SDW contract and be a point of contact for the Customer at the Oakhanger site.
Main Accountabilities:
- Purchase consumables for the contract, including cleaning and stationery supplies
- Ensure FM contractor site visit requests are processed in a timely manner
- Obtain and collate the necessary documentation for Security Clearance or renewal of FM contractors prior to processing by the Vetting & Access Administrator
- Log Help Desk requests for the Oakhanger site using the customer’s IT system
- Act as point of contact for all Serco SDW uniform and IT requirements, successfully managing the purchasing process
- Maintain FM contractor Risk Assessment Method Statement (RAMS) records, and regularly check to ensure all contractors are compliant
- Assist the Contract Manager with the management, training, and licencing of all site Fire Marshals
- Responsible for the efficient operation of the Meeting Room booking system
- Support with the checking and maintenance of timesheets for the SDW contract
- Assist with Serco SDW Recruitment and support in attending interviews when required
- Responsible for dissemination of approved internal and external communications
- Take on the role of Serco SDW Data Protection Champion
- Organise, attend, and minute various monthly and ad hoc meetings
- Provide cover, where required, for team members during absence and holiday
- Safe, effective, and economic operation of the Business Administration area
- Compliance with all Serco Management System policies and procedures
- Develop and maintain internal and Serco Shared Services stakeholder relationships
- Comply with applicable QHSE Fire, Human Resources, and Security policies
- Uphold the values and behaviours of Serco and abide by the Governing Principles
- Promote Business Continuity and continuous improvement in your area
- Conduct any other task as requested by the Senior Business Administrator and FM Finance & Compliance Manager
What you will need to do the role:
- Self-motivated and able to work unsupervised on Admin tasks set by the Senior Business Administrator and FM Finance & Compliance Manager
- Experience of working in a customer focused environment
- Good written skills
- Able to take accurate and relevant meeting notes and produce timely and accurate minutes
- High level of competency in MS Office skills
- Good interpersonal skills
- Good organisational skills
- Full driving licence
- Hold SC clearance or have no problems obtaining it.
What we offer:
- Salary: salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: Competitive annual leave entitlement.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
Proud member of the Disability Confident employer scheme