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Sales Support Admin

Job details
Posting date: 19 December 2025
Salary: £28,000 to £29,000 per year
Hours: Full time
Closing date: 18 January 2026
Location: pr3
Remote working: On-site only
Company: KPI RECRUITING LTD
Job type: Permanent
Job reference: 124247-30266

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Summary

Sales Support Administrator (x 2) - Permanent - Preston (PR2) - £28,000-29,000 per annum

KPI Recruiting are proud to be supporting a reputable company based in the Preson area, seeking a Sales Support Administrator to join their team on a full-time, permanent basis.

Delivered customer support through phone and email, responding promptly to enquiries


Advised customers on products, prepared quotations, and resolved technical or usage issues


Developed and sustained strong relationships with B2B clients


Processed sales orders for bespoke products accurately within the ERP system


Managed complex orders involving detailed measurements, including converting imperial units to metric


Interpreted customer drawings using CAD software while maintaining an extensive technical product range


Oversaw orders from initial placement through to completion, addressing any after-sales queries or complaints


Investigated order-related issues such as missing deliveries, liaising with couriers and arranging replacements or refunds when required


Coordinated with internal teams to resolve order discrepancies and maintain high levels of customer satisfaction


Contributed to team meetings by sharing ideas to enhance sales processes and customer service standards



Working hours between 8:30am and 5:30pm, totalling 37.5 hours per week.

Company Benefits:

25 days annual leave plus Bank Holidays


Performance-based bonus scheme


Free on-site parking


Pension plan and health benefits


Childcare vouchers and cycle-to-work scheme


Ongoing training and development opportunities


Employee discounts


Opportunity to earn additional holiday for 100% attendance


APPLY NOW! or contact the Commercial Team on 01942 597215 / GemmaP@kpir.co.uk

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

INDCOM

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