Accounts Receivable - Senior

Posting date:	18 December 2025
Salary:	Not specified
Additional salary information:	Up to £32,000 per annum, Hybrid Working at our Amazing Leeds Office + Great Perks!
Hours:	Full time
Closing date:	17 January 2026
Location:	LS12 6LL
Company:	thebigword
Job type:	Permanent
Job reference:	ea346bfc56314915a8eb

Summary

Your Role in Action – Key Responsibilities

This role will sit predominantly within the Invoicing team but will also include Credit Control responsibilities.

• Invoice Processing: Accurately and promptly process interpreting invoices, ensuring timely completion.
• Client & Supplier Communication: Manage inbound emails from clients and suppliers, addressing queries related to costs, disputes, cancellations, double bookings, invoice issues, time disputes, charges, and quality concerns.
• Cost Recalculation: Recalculate costs for clients to ensure accuracy and effective resolution of queries.
• Communication Management: Maintain clear and effective communication channels with team members to support streamlined operations.
• System Migration & Testing: Oversee system migration activities and perform necessary testing.
• Reporting & Activity Completion: Generate daily, weekly, and monthly reports, and complete activities required by clients and internal staff.
• Query & Dispute Resolution: Respond promptly to queries and disputes related to the invoicing process.
• Credit Notes: Produce credit notes as required.
• Team Leadership: Act as the senior point of contact when the Team Manager is absent.
• Work Allocation: Allocate and distribute workloads across the team.
• Team Support: Support, mentor, and coach members of the Invoicing and Credit Control teams.
• Process Management: Ensure processes are in place, up to date, and consistently followed by the team.
• Cross-Department Collaboration: Assist with interviews and meetings involving other departments.
• Training: Take the lead on onboarding and training new starters.
• Documentation: Maintain up-to-date process notes and operational guides.

The Perfect Match: Your Skills & Talents

You should apply if you….

• Proficient in Microsoft Office suite for efficient data handling and documentation.
• Driven by deadlines, adept at prioritising workload effectively.
• Excellent communication skills, both verbal and written.
• Proactive and self-motivated, thriving in fast-paced environments.
• Pays meticulous attention to detail in tasks and projects.
• Strong planning and organisational abilities for effective task management.
• Demonstrates a desire to understand and resolve issues efficiently.
• Comfortable using initiative and confident in decision-making.
• Driven by passion, striving to achieve set targets consistently.
• Enjoys collaborative work environments.
• Financial Team Experience: Previous work within a finance team

I would be an added bonus if you….

• Have customer service experience.
• Have any experience in the language service sector.
• Have previous senior level experience.

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.