Medical Administrator Apprentice (£7.55 - £10.00/hour) (Apprenticeship)
| Posting date: | 18 December 2025 |
|---|---|
| Salary: | £7.55 per hour |
| Hours: | Full time |
| Closing date: | 16 January 2026 |
| Location: | Longsight, Manchester, M13 0YL |
| Company: | GetMyFirstJob Ltd |
| Job type: | Apprenticeship |
| Job reference: | 275916 |
Summary
The successful candidate will undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
Main Duties:
To have a thorough
knowledge of all Practice procedures.
To work in accordance of
written protocols
Deal with all general
enquiries, explain procedures and ensure an effective and efficient
reception service is provided to patients and any other visitors to the
practice
Explain practice
arrangements and formal requirements to new patients and those seeking
temporary cover and ensure procedures are completed
Using your own judgment
and communication skills to ensure that patients with no prior appointment
but who need urgent consultation are managed in a logical and
non-disruptive manner.
Advise patients of
relevant charges for private (non General Medical Services) services,
accept payment and issue receipts for same.
Receiving patients
consulting with members of practice team and maintaining and monitoring
the practice appointments system
Process appointment
requests, new and follow-up, from patients via online requests, telephone
and in person.
Deal with visit requests
as per Practice protocol
Process repeat
prescription requests in accordance with practice guidelines (paper,
telephone and email requests).
Handing completed repeat
prescriptions to patient and checking names and address.
Process patients change of
address via computer data entry.
Computer data entry/data
allocation and collation; processing and recording information in
accordance with practice procedures
Receive and make telephone
calls as required (internal and external).
Divert calls and take messages, ensuring accuracy of detail and
prompt appropriate delivery.
Keeping the reception
area, notice-boards and leaflet dispensers tidy and free from obstructions
and clutter
Company Benefits:
NHS Pension
NHS discounts
Free parking
Training
Business Administrator Level 3 apprenticeship standard with Medical Pathways
Qualifications required
5 x GCSEs which must include English and maths at grade 4/C or above
Skills required
Excellent IT skills – knowledge of MS office
Good
General office procedures
Good
numeracy skills
Ability
to prioritise and manage a workload
Well
organised with good time management
Prospects
Upon completion of the apprenticeship, there will be an opportunity to join the team in a Full time position.
Qualification / Standard : ST0070 Business administrator
Duration 16 months
Main Duties:
To have a thorough
knowledge of all Practice procedures.
To work in accordance of
written protocols
Deal with all general
enquiries, explain procedures and ensure an effective and efficient
reception service is provided to patients and any other visitors to the
practice
Explain practice
arrangements and formal requirements to new patients and those seeking
temporary cover and ensure procedures are completed
Using your own judgment
and communication skills to ensure that patients with no prior appointment
but who need urgent consultation are managed in a logical and
non-disruptive manner.
Advise patients of
relevant charges for private (non General Medical Services) services,
accept payment and issue receipts for same.
Receiving patients
consulting with members of practice team and maintaining and monitoring
the practice appointments system
Process appointment
requests, new and follow-up, from patients via online requests, telephone
and in person.
Deal with visit requests
as per Practice protocol
Process repeat
prescription requests in accordance with practice guidelines (paper,
telephone and email requests).
Handing completed repeat
prescriptions to patient and checking names and address.
Process patients change of
address via computer data entry.
Computer data entry/data
allocation and collation; processing and recording information in
accordance with practice procedures
Receive and make telephone
calls as required (internal and external).
Divert calls and take messages, ensuring accuracy of detail and
prompt appropriate delivery.
Keeping the reception
area, notice-boards and leaflet dispensers tidy and free from obstructions
and clutter
Company Benefits:
NHS Pension
NHS discounts
Free parking
Training
Business Administrator Level 3 apprenticeship standard with Medical Pathways
Qualifications required
5 x GCSEs which must include English and maths at grade 4/C or above
Skills required
Excellent IT skills – knowledge of MS office
Good
General office procedures
Good
numeracy skills
Ability
to prioritise and manage a workload
Well
organised with good time management
Prospects
Upon completion of the apprenticeship, there will be an opportunity to join the team in a Full time position.
Qualification / Standard : ST0070 Business administrator
Duration 16 months