Health Care Support Worker
| Posting date: | 17 December 2025 |
|---|---|
| Salary: | £30,546.00 to £32,207.00 per year |
| Additional salary information: | £30546.00 - £32207.00 a year |
| Hours: | Full time |
| Closing date: | 29 December 2025 |
| Location: | London, N19 5NF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9220-25-0860 |
Summary
Acts as an advocate for child and family at all times. Facilitates family centred care and provide information and support to families to enable them to continue to care for their child during the period of illnessand hospitalisation. Patients and families are to be treated with dignity, respect and discretion whilstmaintaining their confidentiality. Monitor and record observations on patients including temperature, pulse,respirations and oxygen saturations. Monitor and record Blood pressure. To perform monitor and record Blood Sugars as required To carry out routine urine testing, record results and report any abnormalities. Sendurine specimens as appropriate. To escort patients to other departments throughout the hospital, After undertaking basic life support training, summon help and assist the qualifiednurse in an emergency. To be able to deal with patients/families who have language barriers to enableunderstanding. Call interpreters as appropriate. Nutrition To deliver meals to patients and families as appropriate. Assist in feeding patients as necessary. Bottle/spoon feed babies as required. Make up baby feeds as required. Assess feeding requirements and report to dietician, breastfeeding counsellor and speech and language therapist as required. Weigh and height children as required and document in childs note and child healthrecord. Documentation. Maintain nursing records in accordance with trust policy. Complete all paperwork liaising and asking nursing staff for assistance asrequired. All written documentation must be clear, legible and signed, dated and timed. Allentries must be counter-signed by a qualified member of staff. To fill in fluid charts and observation charts as required. Writing care plans using Clinical care guidelines after having teaching on careplans and been signed off as competent at writing care-plans. All entries must besigned off by a qualified member of staff. Infection Control. Be aware of and adhere to the Trust guidelines relating to Infection prevention and control. Take steps to prevent cross infection by using universal precautions and hand hygiene. This includes wearing uniform in accordance with hospital policy and the use of spirigel appropriately. Assist in keeping the ward clean and tidy in accordance to health and safety. Bed linen to be changed daily. Beds, lockers bed tables and general bed areas tobe cleaned thoroughly. To follow the Trust policy on the safe disposal of sharps. Communication. To be able to communicate effectively with patients, families and members of themultidisciplinary team as well as other Trust staff and the general public. To answer the phone clearly and politely stating the ward name and who you are, and to relay all messages promptly and accurately. To be willing to undergo computer training, and familiarise yourself with the trust computer systems. Health and Safety. To be able to do monthly Health and Safety checks and liaise with ward manager indoing so. Report any accidents and incidents according to Trust Policy. Nursing duties to be undertaken under the guidance of a qualified nurse. To undertake shared responsibility for delivering and maintaining a high standard of hygiene care to children. Reporting to the qualified nurse anychanges in the childs condition. To carryout weighing and heighting and recording this accurately in notes andchild held record. Taking and recording observations as directed by a qualified nurse. Obtaining, testing and labelling routine specimens as directed by a qualifiednurse. To be aware of the emotional and physical needs of children whilst in hospitaland to provide appropriate support in conjunction with and under thesupervision of a qualified nurse. To be aware of the needs of the families / carers and other visitors. To be aware of the importance of infection control and take steps to preventcross infection. To actively participate in family centred care such that all direct nursing dutiesshould be shared with parents if they so wish. To maintain accurate and legible records of care given under the supervisionof a qualified nurse. To report any incident to the nurse in charge or ward manager. Additional Duties and Responsibilities. Making and cleaning of beds, couches, desks and clinic rooms Ensuring that the immediate childs environment is safe, clean and orderly. Maintaining the general tidiness and neatness of all areas, being aware of safe requirements. Maintaining unit stock at agreed levels, checking and emptying supplies, restocking, cleaning and tidying storage areas e.g. linen, equipment and treatment rooms. Answer the telephone, taking messages, dealing with enquiries or referring the caller on to qualified staff as necessary. Run errands for staff.