Student Experience and Wellbeing Bursary Officer
| Posting date: | 17 December 2025 |
|---|---|
| Salary: | £25,520.82 to £27,093.54 per year |
| Hours: | Full time |
| Closing date: | 09 January 2026 |
| Location: | Stockton-On-Tees, County Durham |
| Remote working: | On-site only |
| Company: | Education Training Collective |
| Job type: | Permanent |
| Job reference: | REQ0001521 |
Summary
Who we are?
Stockton Riverside College is a dynamic and ambitious college, recently awarded Outstanding by Ofsted, recongised for delivering exceptional standards of education and training. We offer a comprehensive range of academic, vocational and higher education courses for young people, adult learners, and apprentices. Proudly serving our local community, we are dedicated to helping individuals gain the skills, knowledge, and confidence to achieve their full potential.
As part of The Education Training Collective (Etc.), a group of colleges and training providers in the Tees Valley; Stockton Riverside College, Redcar and Cleveland College, Bede Sixth Form College, NETA Training and Innersummit- we are driven by a shared vision: ‘ONE Etc. – Fuelling ambition and driving success in a resurgent Teesside and beyond. Our dedicated and skilled staff are at the heart of our success, supporting learners and contributing to the wider community. We are seeking candidates who believe in the power of education to transform lives and who share our commitment to excellence, opportunity and achievement.
An exciting opportunity has arisen for a Student Bursary Officer to join our Student Experience & Wellbeing team reporting to our Student Experience & Wellbeing Manager (Financial Support). Our friendly and hardworking team work together to provide an exceptional student experience that allows all our students to realise their potential.
As a Student Bursary Officer with Etc. you will be responsible for identifying and contacting students who may be eligible for funds and support the application process to ensure that no student experiences financial hardship which could result in low attendance or withdrawal. The successful candidate is expected to maintain accurate records of financial assessments, awards and payments associated with Learner support funds and ensure they are ready for audit purposes.
The ideal candidate will be willing to help others, have excellent IT and problems solving skills and the ability to work to high levels of accuracy and attention to detail.
Whilst previous experience of dispersal of learner support funds is desirable, Full training and support can be provided for the right candidate. We can offer the successful candidate the opportunity to work and develop within a supportive and motivated team committed to continuous improvement.
Why Join Us?
We are proud that 91% of our staff tell us that Etc. is a Great Place to Work. At Etc. we reward and support our colleagues in many different ways, including remuneration, training and so much more – we’ve listed a few examples of what you can expect when you join our team:
Generous annual leave entitlement (34-43 days per annum, depending on role and length of service)
Up to 5 days additional leave at Christmas
Free on-site parking
Local Government Pension Scheme (LGPS) with 15.2% Employer Contribution
Enhanced Occupational Sick Pay Scheme
Enhanced Maternity, Paternity and Adoption Scheme
Career development opportunities for progression
Comprehensive Health and Wellbeing programme
Employee Assistance Programme (free counselling support for staff, available 24/7 365 days per year)
24/7 GP Access for employees and their dependants
Free gym memberships/discounted memberships (dependent on site)
Staff Discounts Package- Save on your weekly shop with discounts and savings at a number of retailers including groceries, electronics, clothing, homeware and much more
Better Health at Work Scheme – Etc. has achieved the Continuing Excellence Better Health at Work award
Wellbeing Days (in addition to annual leave)
Discounted Hair and Beauty treatments available
Bike2Work Scheme https://www.bike2workscheme.co.uk
Schedule
37 Hours per week
Monday- Friday (start and finish times can be discussed).
If you believe you have the necessary skills, commitment and determination to succeed and would relish the opportunity to work with us, then we would LOVE to hear from you.
The closing date for receipt of completed applications is midnight Friday 9th January 2026.
Shortlisted candidates will be required to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. Successful applicants will be required to undertake an enhanced disclosure by the DBS.
If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website. Nacro - https://www.nacro.org.uk/criminal-record-support-service/ or email helpline@nacro.org.uk or phone 0300 123 1999 Unlock – http://hub.unlock.org.uk/contact/ phone 01634 247350 text 07824 113848.
We are committed to being an inclusive and welcoming place to work, promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability or sexuality. We encourage applications from diverse candidates and make recruitment decisions based on skill and experience. We are a disability-confident committed employer.
Safeguarding is also priority for the group and we have key policies and systems which help to make the group a safe place for learners and staff. The purpose of these policies is to provide clear guidance regarding Safeguarding responsibilities throughout the group, including the Prevent Duty. To read more, please visit https://www.the-etc.ac.uk/policies/safeguarding/
*note we do not accept CVs or late applications, no agencies please
All applications must be completed via our website https://www.the-etc.ac.uk/join-our-team/
Stockton Riverside College is a dynamic and ambitious college, recently awarded Outstanding by Ofsted, recongised for delivering exceptional standards of education and training. We offer a comprehensive range of academic, vocational and higher education courses for young people, adult learners, and apprentices. Proudly serving our local community, we are dedicated to helping individuals gain the skills, knowledge, and confidence to achieve their full potential.
As part of The Education Training Collective (Etc.), a group of colleges and training providers in the Tees Valley; Stockton Riverside College, Redcar and Cleveland College, Bede Sixth Form College, NETA Training and Innersummit- we are driven by a shared vision: ‘ONE Etc. – Fuelling ambition and driving success in a resurgent Teesside and beyond. Our dedicated and skilled staff are at the heart of our success, supporting learners and contributing to the wider community. We are seeking candidates who believe in the power of education to transform lives and who share our commitment to excellence, opportunity and achievement.
An exciting opportunity has arisen for a Student Bursary Officer to join our Student Experience & Wellbeing team reporting to our Student Experience & Wellbeing Manager (Financial Support). Our friendly and hardworking team work together to provide an exceptional student experience that allows all our students to realise their potential.
As a Student Bursary Officer with Etc. you will be responsible for identifying and contacting students who may be eligible for funds and support the application process to ensure that no student experiences financial hardship which could result in low attendance or withdrawal. The successful candidate is expected to maintain accurate records of financial assessments, awards and payments associated with Learner support funds and ensure they are ready for audit purposes.
The ideal candidate will be willing to help others, have excellent IT and problems solving skills and the ability to work to high levels of accuracy and attention to detail.
Whilst previous experience of dispersal of learner support funds is desirable, Full training and support can be provided for the right candidate. We can offer the successful candidate the opportunity to work and develop within a supportive and motivated team committed to continuous improvement.
Why Join Us?
We are proud that 91% of our staff tell us that Etc. is a Great Place to Work. At Etc. we reward and support our colleagues in many different ways, including remuneration, training and so much more – we’ve listed a few examples of what you can expect when you join our team:
Generous annual leave entitlement (34-43 days per annum, depending on role and length of service)
Up to 5 days additional leave at Christmas
Free on-site parking
Local Government Pension Scheme (LGPS) with 15.2% Employer Contribution
Enhanced Occupational Sick Pay Scheme
Enhanced Maternity, Paternity and Adoption Scheme
Career development opportunities for progression
Comprehensive Health and Wellbeing programme
Employee Assistance Programme (free counselling support for staff, available 24/7 365 days per year)
24/7 GP Access for employees and their dependants
Free gym memberships/discounted memberships (dependent on site)
Staff Discounts Package- Save on your weekly shop with discounts and savings at a number of retailers including groceries, electronics, clothing, homeware and much more
Better Health at Work Scheme – Etc. has achieved the Continuing Excellence Better Health at Work award
Wellbeing Days (in addition to annual leave)
Discounted Hair and Beauty treatments available
Bike2Work Scheme https://www.bike2workscheme.co.uk
Schedule
37 Hours per week
Monday- Friday (start and finish times can be discussed).
If you believe you have the necessary skills, commitment and determination to succeed and would relish the opportunity to work with us, then we would LOVE to hear from you.
The closing date for receipt of completed applications is midnight Friday 9th January 2026.
Shortlisted candidates will be required to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. Successful applicants will be required to undertake an enhanced disclosure by the DBS.
If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website. Nacro - https://www.nacro.org.uk/criminal-record-support-service/ or email helpline@nacro.org.uk or phone 0300 123 1999 Unlock – http://hub.unlock.org.uk/contact/ phone 01634 247350 text 07824 113848.
We are committed to being an inclusive and welcoming place to work, promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability or sexuality. We encourage applications from diverse candidates and make recruitment decisions based on skill and experience. We are a disability-confident committed employer.
Safeguarding is also priority for the group and we have key policies and systems which help to make the group a safe place for learners and staff. The purpose of these policies is to provide clear guidance regarding Safeguarding responsibilities throughout the group, including the Prevent Duty. To read more, please visit https://www.the-etc.ac.uk/policies/safeguarding/
*note we do not accept CVs or late applications, no agencies please
All applications must be completed via our website https://www.the-etc.ac.uk/join-our-team/
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.