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Business Support Co-ordinator

Job details
Posting date: 15 December 2025
Salary: £25,804.00 per year, pro rata
Hours: Part time
Closing date: 05 January 2026
Location: Pontypridd, Rhondda Cynon Taff
Remote working: Hybrid - work remotely up to 3 days per week
Company: University of South Wales
Job type: Contract
Job reference: R5581

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Summary

The Learner Development Service has an exciting opportunity to join a student focussed team at the University of South Wales. The Service consists of teams of Learner Development Specialists and Specialist Study Skills Tutors, and employs students to deliver peer support. The post provides an opportunity to work closely with other Professional Services, such as Library, Careers, and Disability services, and Faculty and HR colleagues.

Based at Pontypridd, this is a pivotal role within the Learner Development Service working within the following key areas: Operational and administrative support; Data & reporting; Within a student-facing service delivery.

The Business Support Officer, therefore, needs to be well organized, flexible and adaptable with the ability to take on varied tasks and manage these tasks whilst meeting deadlines. The Service is a student facing one, and learner’s needs are at the forefront of everything we do. We are looking for someone to join us who is friendly, dependable and resourceful.

This is a part-time, fixed term post for 12 months.

For an informal conversation about this post please contact Donna Waite, Head of Learner Development Services.

If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.

Discover the advantages of working with us at USW: https://tinyurl.com/PSSatUSW

USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.

We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.

If you are a Welsh learner or a Welsh speaker, we would be delighted to receive your application. At USW, you’ll have access to Welsh courses to enable you to develop your Welsh skills further, in order to provide a bilingual service to our students, colleagues and the public.

We welcome applications in Welsh and English. Applications in Welsh will not be treated less favourably than those made in English.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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