Reservations, Meetings & Events Agent
| Posting date: | 02 December 2025 |
|---|---|
| Salary: | £25,583 per year |
| Additional salary information: | Company Benefits + Training + Career Progression |
| Hours: | Full time |
| Closing date: | 30 December 2025 |
| Location: | Berkshire, SL1 1GZ |
| Company: | Cycas Hospitality UK Ltd |
| Job type: | Permanent |
| Job reference: | ORG2206-CT1454441SloRMEA |
Summary
Reservations, Meetings & Events Agent
Moxy & Residence Inn Slough – SL1 1GZ
Cycas Hospitality
We’re looking for an energetic, organised and guest-focused Reservations, Meetings & Events Agent to join our crew at the dual-branded Moxy & Residence Inn Slough!
If you love helping guests, enjoy fast-paced days, and want to build your career in hotel commercial operations, this role is for you.
At Cycas, we put people first. We encourage our crew to be their true selves so they can deliver POSITIVELY OUTRAGEOUS service every day.
What You’ll Be Doing
Supporting the Reservations, M&E and Commercial team, you will:
Handle daily incoming reservations, groups, and event enquiries
Update bookings, confirmations and rooming lists with accuracy
Coordinate event details and ensure smooth handover to the operations team
Assist in managing group allocations and tracking pick-up
Maintain the M&E diary and support with meeting room set-up information
Help prepare weekly commercial and operations communication
Build positive relationships with clients, agents and travel partners
Support with system updates, data entry and Opera maintenance
Arrange and host property show rounds when required
Work closely with the Reservations, M&E Manager on rate loading, proposals and client follow-up
Proactively spot upsell opportunities and support revenue growth
This is a hands-on role focused on coordination, communication, and accuracy — perfect for someone developing their commercial career.
What We’re Looking For
Passionate, motivated and guest-focused
Strong organiser with good attention to detail
Comfortable multitasking in a lively, fast-paced environment
Confident communicator with excellent telephone skills
Opera PMS knowledge (preferred, not essential)
Previous hotel or customer service experience
What We Offer
A fun, spirited workplace where individuality is celebrated
Global career opportunities across 7,000+ hotels
A supportive and ambitious commercial team to learn from
Ongoing training and development
Travel discounts worldwide
A chance to be part of a growing, innovative company
If you’re ready to grow your career and be part of something exciting, we’d love to hear from you!
Please apply with your CV, current salary, and notice period.
All offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK.
Moxy & Residence Inn Slough – SL1 1GZ
Cycas Hospitality
We’re looking for an energetic, organised and guest-focused Reservations, Meetings & Events Agent to join our crew at the dual-branded Moxy & Residence Inn Slough!
If you love helping guests, enjoy fast-paced days, and want to build your career in hotel commercial operations, this role is for you.
At Cycas, we put people first. We encourage our crew to be their true selves so they can deliver POSITIVELY OUTRAGEOUS service every day.
What You’ll Be Doing
Supporting the Reservations, M&E and Commercial team, you will:
Handle daily incoming reservations, groups, and event enquiries
Update bookings, confirmations and rooming lists with accuracy
Coordinate event details and ensure smooth handover to the operations team
Assist in managing group allocations and tracking pick-up
Maintain the M&E diary and support with meeting room set-up information
Help prepare weekly commercial and operations communication
Build positive relationships with clients, agents and travel partners
Support with system updates, data entry and Opera maintenance
Arrange and host property show rounds when required
Work closely with the Reservations, M&E Manager on rate loading, proposals and client follow-up
Proactively spot upsell opportunities and support revenue growth
This is a hands-on role focused on coordination, communication, and accuracy — perfect for someone developing their commercial career.
What We’re Looking For
Passionate, motivated and guest-focused
Strong organiser with good attention to detail
Comfortable multitasking in a lively, fast-paced environment
Confident communicator with excellent telephone skills
Opera PMS knowledge (preferred, not essential)
Previous hotel or customer service experience
What We Offer
A fun, spirited workplace where individuality is celebrated
Global career opportunities across 7,000+ hotels
A supportive and ambitious commercial team to learn from
Ongoing training and development
Travel discounts worldwide
A chance to be part of a growing, innovative company
If you’re ready to grow your career and be part of something exciting, we’d love to hear from you!
Please apply with your CV, current salary, and notice period.
All offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK.