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Outpatient Coordinator - Call Centre Agent | St George's University Hospitals NHS Foundation Trust

Job details
Posting date: 02 December 2025
Salary: Not specified
Additional salary information: £30,546 - £32,207 pa pro rata incl HCAS (20%)
Hours: Full time
Closing date: 01 January 2026
Location: Tooting, SW17 9SH
Company: st georges nhs trust
Job type: Permanent
Job reference: 7551555/200-7551555-DE-DG

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Summary


Previous applicant need not to apply

Due to a high-volume increase in patient numbers, we are inviting a self-motivated, organised individual who have excellent customer service skills and are passionate about patient care, to apply for this position.

The role is demanding so you must be confident, assertive and have the ability to multi-task and remain calm under pressure. You will have good listening and communication skills and be able to deal with people both internally and externally in a sensitive and professional manner. The ability to maintain confidentiality and adhere to Trust policies is paramount.

***Please refer to attached job description and person specification for full job main duties:***

You will receive a comprehensive induction and training programme, designed to give you the best start to your NHS career with St George’s, with further learning and development opportunities as appropriate to the role and the specialty.



We have a great opportunity for an experienced contact centre agent to join our team in the Central Bookings Service supporting St George’s Hospital, currently based in a business centre in Tooting. Our team strives to provide service excellence to all service users whilst delivering a hugely important service to the community. We are looking for people that want to play a significant role within a high performing team and enjoy delivering a great service every day.

***Please refer to attached job description and person specification for full job main duties that are required:***

Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.


This advert closes on Wednesday 10 Dec 2025

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Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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