Administrative Officer Caseworker
| Posting date: | 02 December 2025 |
|---|---|
| Salary: | £27,809 per year |
| Hours: | Full time |
| Closing date: | 01 January 2026 |
| Location: | Hamilton, South Lanarkshire |
| Remote working: | On-site only |
| Company: | Scottish Courts and Tribunal Service |
| Job type: | Temporary |
| Job reference: | REQ01047 |
Summary
The Mental Health Tribunal for Scotland (MHTS) are seeking applications from candidates to join the team as an Administrative Officer Caseworker on a full time, fixed term position for a period of 6 months with the possibility of extension thereafter.
Administrative Officers carry out a variety of general administrative duties to progress cases through the court or provide support to other functions within the Scottish Courts and Tribunals Service.
This is an excellent opportunity to be involved in a vibrant and busy working environment with the prospect of developing your own learning through frequent contact with our judicial partners. The role involves being the first point of contact with people from both inside and outside of the Tribunals and wider SCTS organisation.
The key responsibilities include:
Providing administrative support to the work of the Scottish Courts and Tribunals Service ensuring the effective operation of the jurisdiction in which you are based and providing support across other jurisdictions where necessary.
Carrying out the administration of cases including the registration of applications and following through case management processes within the set timescales.
Responding to enquiries by mail, email and telephone on all aspects of applications within agreed timescales.
Seeking and confirming the availability of tribunal members and arranging hearings at venues.
Ensuring that case papers are issued to all parties and tribunal members within the required timescales.
Ensuring that the case file for each active case is correctly updated with further correspondence when received.
Providing any advice as requested by the tribunal members with reference to casework procedures.
Assisting in collating monthly and quarterly statistics within required timescales when necessary.
Providing general administration as required including support for corporate functions such as event organisation and members training.
Embracing the multi-functioning initiative across SCTS jurisdictions.
Working closely with our operational support team to maximise efficiencies within SCTS using Continuous Improvement tools.
Applications will be accepted until 11:59pm on the closing date stated on the advert, 5 January 2026.
Your application must provide evidence of how you meet the criteria set out in the knowledge, skills and experience listed in the Person Specification in the Job Information Pack.
Please note that you must have completed the online assessment by this time for your application to be considered.
Interviews are expected to be held week commencing 19 January 2026.
Administrative Officers carry out a variety of general administrative duties to progress cases through the court or provide support to other functions within the Scottish Courts and Tribunals Service.
This is an excellent opportunity to be involved in a vibrant and busy working environment with the prospect of developing your own learning through frequent contact with our judicial partners. The role involves being the first point of contact with people from both inside and outside of the Tribunals and wider SCTS organisation.
The key responsibilities include:
Providing administrative support to the work of the Scottish Courts and Tribunals Service ensuring the effective operation of the jurisdiction in which you are based and providing support across other jurisdictions where necessary.
Carrying out the administration of cases including the registration of applications and following through case management processes within the set timescales.
Responding to enquiries by mail, email and telephone on all aspects of applications within agreed timescales.
Seeking and confirming the availability of tribunal members and arranging hearings at venues.
Ensuring that case papers are issued to all parties and tribunal members within the required timescales.
Ensuring that the case file for each active case is correctly updated with further correspondence when received.
Providing any advice as requested by the tribunal members with reference to casework procedures.
Assisting in collating monthly and quarterly statistics within required timescales when necessary.
Providing general administration as required including support for corporate functions such as event organisation and members training.
Embracing the multi-functioning initiative across SCTS jurisdictions.
Working closely with our operational support team to maximise efficiencies within SCTS using Continuous Improvement tools.
Applications will be accepted until 11:59pm on the closing date stated on the advert, 5 January 2026.
Your application must provide evidence of how you meet the criteria set out in the knowledge, skills and experience listed in the Person Specification in the Job Information Pack.
Please note that you must have completed the online assessment by this time for your application to be considered.
Interviews are expected to be held week commencing 19 January 2026.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.