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Qualified Debt Advice Caseworker

Job details
Posting date: 01 December 2025
Salary: £28,673 per year
Hours: Full time
Closing date: 31 December 2025
Location: Liverpool, Merseyside
Remote working: Hybrid - work remotely up to 2 days per week
Company: Citizens Advice Liverpool
Job type: Permanent
Job reference:

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Summary

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time

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