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Medical Secretary - Trauma & Orthopaedic Department

Job details
Posting date: 28 November 2025
Salary: £27,485.00 to £30,162.00 per year
Additional salary information: £27485.00 - £30162.00 a year
Hours: Full time
Closing date: 14 December 2025
Location: Brighton, BN2 8DJ
Company: NHS Jobs
Job type: Permanent
Job reference: C9279-25-2218

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Summary

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants. An autonomous responsibility to manage a full clerical administrative and secretarial service to the Consultants and their teams. Take initial receipt of all incoming correspondence and enquiries as appropriate. Operate Careflow computer software system for retrieval/tracking of patient information/notes and dealing with patient enquiries. Using tact, diplomacy, reassurance and discretion, respond to telephone enquiries from distressed patients and their relatives. Occasionally dealing with verbal abuse. Communicate with other Consultants, GP surgeries, Primary Care Trusts, other hospitals, patients and their carers, managers, wards, admissions, outpatients and many other departments. Provide a complete secretarial service including audio typing/touch-typing clinical correspondence, dealing with departmental emails and composition of letters. Utilise all modern IT tools available to provide the most efficient use of time and the most effective service e.g. software used Microsoft Outlook, Word, PowerPoint and Excel. Comply explicitly with the Trusts Complaints Procedure. Without delay forward to appropriate parties all formal complaints and responses. Personally deal with as many enquiries as possible such as arrangements for meetings, answer patients enquiries relating back to them answers and advice as necessary on a regular basis. Act as a point of contact for the Clinical Team

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