Customer Service Advisor
| Dyddiad hysbysebu: | 27 Tachwedd 2025 |
|---|---|
| Cyflog: | £26,000.0 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £26000 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Rhagfyr 2025 |
| Lleoliad: | Stoke-on-Trent, Staffordshire, ST1 3au |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 4750518_1764233770 |
Crynodeb
NEW Customer Service Role in Stoke-on-TrentCustomer Service AdvisorStoke AreaPermanent£26,000Full timeWorking hours: Mon-Fri 7:30am - 4:30pm (30-minute break)
Main Responsibilities
- Answer incoming phone calls and emails from customers
- Make outgoing phone calls to customers with updates on their orders. Investigate and resolve a range of complaints
- Log complaints on the system and mark to the relevant department.
- Support customers arriving on site
- Organising the service schedules and arranging customer visits
- Booking courier services
- Learn the technical knowledge of products
Background required
- Customer Service
- Administration
- Knowledge of Manufacturing Sector
Please send your CV to me directly to be considered for this role.
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