Housing Advice & Prevention Officer (12 months fixed term contract)
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Grade F £33,143 to £37,280 per annum |
| Hours: | Full time |
| Closing date: | 25 December 2025 |
| Location: | Havant, PO9 2AX |
| Company: | Havant Borough & East Hampshire District Councils |
| Job type: | Contract |
| Job reference: | 179 |
Summary
Job Advert
We are currently looking for Housing Advice & Prevention Officers to join the Housing Team helping residents to remain in their
homes and assisting with finding alternative accommodation solutions where needed.
This exciting role will suit an empathetic and forward-thinking person with excellent customer service skills, who is able to
support people through difficult periods.
We are a busy front-line service dealing with customers who may be vulnerable and facing homelessness. We give advice, work to
prevent homelessness, assist people to resolve their housing need and make assessments of housing and support needs in accordance
with the Homelessness Reduction Act 2017, and the Housing Act 1996. We are committed to excellent customer service, and to
listen to and understand our customers' circumstances, and working collaboratively with them to identify housing solutions.
Every day is different, which means you need to be an expert multi-tasker, proactive and have an adaptable approach in the way you
work. .You will be interviewing customers over the telephone and face to face about their housing situation and working with them
to find a solution to their housing issues. This may involve negotiation with landlords, other housing providers, family members
and internal and external agencies.
You will need to manage a large case load, prioritise your work and have excellent organisational skills.
What we offer
* A competitive salary
* Support for your continuous professional development
* Local Government Pension Scheme
* Flexible working/Hybrid working to support your work-life balance
* A comprehensive benefits package, find out more on our website www.havant.gov.uk/jobs-and-careers
[https://www.havant.gov.uk/jobs-and-careers]
If you would like to discuss the role, please contact Jacqueline Burnett-Pitt, Housing Manager (Options & Advice) on 07771 933812
or email jacqueline.burnett-pitt@havant.gov.ukxx@havant.gov.uk
To Apply
Please click apply and complete the short application process (3-4) minutes. Please ensure you attach your CV and a supporting
statement, when completing your application on our recruitment platform Hireful – www.havant.gov.uk/jobs-us-apply-now
[http://www.havant.gov.uk/jobs-us-apply-now]. We will not be able to progress your application further unless you provide a
supporting statement detailing how you meet the essential and desirable criteria in the role profile.
Closing date for receipt of applications is midnight on 9 December 2025 and interviews will be held on 22 December 2025 & 7
January 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. We would encourage you to
submit your application as early as possible.
Due to the current employment climate, we are receiving a high number of applicants for each post and as such may not be able to
acknowledge receipt of your application. You will however be notified as to whether you made the shortlist soon after the closing
date.
We want our workforce to reflect our diverse local communities, therefore, we encourage and welcome applications from people of
all backgrounds and experiences. www.havant.gov.uk/our-organisation/equality-and-diversity
[http://www.havant.gov.uk/our-organisation/equality-and-diversity]
The council is an inclusive employer and appoints on merit. We are a Disability Confident Employer and have a Guaranteed Interview
Scheme for Veterans.
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and
expects all staff members to share this commitment.
Havant Borough Council is a Category 1 Responder under the Civil Contingencies Act 2004. All employees of the Authority will be
expected to support any necessary actions required during an emergency response.
We are currently looking for Housing Advice & Prevention Officers to join the Housing Team helping residents to remain in their
homes and assisting with finding alternative accommodation solutions where needed.
This exciting role will suit an empathetic and forward-thinking person with excellent customer service skills, who is able to
support people through difficult periods.
We are a busy front-line service dealing with customers who may be vulnerable and facing homelessness. We give advice, work to
prevent homelessness, assist people to resolve their housing need and make assessments of housing and support needs in accordance
with the Homelessness Reduction Act 2017, and the Housing Act 1996. We are committed to excellent customer service, and to
listen to and understand our customers' circumstances, and working collaboratively with them to identify housing solutions.
Every day is different, which means you need to be an expert multi-tasker, proactive and have an adaptable approach in the way you
work. .You will be interviewing customers over the telephone and face to face about their housing situation and working with them
to find a solution to their housing issues. This may involve negotiation with landlords, other housing providers, family members
and internal and external agencies.
You will need to manage a large case load, prioritise your work and have excellent organisational skills.
What we offer
* A competitive salary
* Support for your continuous professional development
* Local Government Pension Scheme
* Flexible working/Hybrid working to support your work-life balance
* A comprehensive benefits package, find out more on our website www.havant.gov.uk/jobs-and-careers
[https://www.havant.gov.uk/jobs-and-careers]
If you would like to discuss the role, please contact Jacqueline Burnett-Pitt, Housing Manager (Options & Advice) on 07771 933812
or email jacqueline.burnett-pitt@havant.gov.ukxx@havant.gov.uk
To Apply
Please click apply and complete the short application process (3-4) minutes. Please ensure you attach your CV and a supporting
statement, when completing your application on our recruitment platform Hireful – www.havant.gov.uk/jobs-us-apply-now
[http://www.havant.gov.uk/jobs-us-apply-now]. We will not be able to progress your application further unless you provide a
supporting statement detailing how you meet the essential and desirable criteria in the role profile.
Closing date for receipt of applications is midnight on 9 December 2025 and interviews will be held on 22 December 2025 & 7
January 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. We would encourage you to
submit your application as early as possible.
Due to the current employment climate, we are receiving a high number of applicants for each post and as such may not be able to
acknowledge receipt of your application. You will however be notified as to whether you made the shortlist soon after the closing
date.
We want our workforce to reflect our diverse local communities, therefore, we encourage and welcome applications from people of
all backgrounds and experiences. www.havant.gov.uk/our-organisation/equality-and-diversity
[http://www.havant.gov.uk/our-organisation/equality-and-diversity]
The council is an inclusive employer and appoints on merit. We are a Disability Confident Employer and have a Guaranteed Interview
Scheme for Veterans.
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and
expects all staff members to share this commitment.
Havant Borough Council is a Category 1 Responder under the Civil Contingencies Act 2004. All employees of the Authority will be
expected to support any necessary actions required during an emergency response.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.