Intake Supervisor & Clinical Practitioner
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £54,008.00 per year |
| Additional salary information: | £54008.00 a year |
| Hours: | Full time |
| Closing date: | 11 December 2025 |
| Location: | London, N8 8PL |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | E0089-25-0009 |
Summary
DESCRIPTION OF THE POST KEY AREAS 1) Clinical a) To co-ordinate incoming referrals, in consultation with Principal Child & Adolescent Psychotherapist, and to manage waiting lists across the service. This will include liaison, risk assessment & triage coordination. b) To meet with professionals working in other agencies to inform them about Open Door's services & referral processes and to learn about other services c) Dependent on contracted hours, and alongside intake responsibilities, to hold a small clinical caseload including initial assessments d) To work within Open Door's ethos and values. As an organisation, we have low thresholds for accepting referrals, and we try to make access to support equitable & as easy as possible. e) To monitor compliance with service waiting times such as 4 week waits for under 18 yrs f) To report on capacity issues and to flag difficulties to senior clinicians within the service g) To ensure that Open Door is managing intake processes & waiting lists while working sensitively around issues of diversity. This includes working sensitively with neurodivergent young people, parents & carers, providing therapeutic work that is culturally sensitive, and working effectively with those needing interpreters. h) Finding effective ways to support young people & families while waiting for treatment i) To undertake initial assessments 2) Service Development a) To work with senior colleagues on developing Open Door's intake processes. This includes the way we manage new referrals, allocation of cases & waiting lists. b) To continue developing processes & protocols around referrals to our schools service, triage, allocation of cases, and communication with school & young people. This includes assigning cases to therapists and ensuring Open Door delivers the agreed-upon number of sessions. c) To work with Open Door's Support Team around admin processes related to intake d) To work with senior colleagues to develop ideas & proposals for new initiatives for our intake process & waiting list management e) To be responsible for continued monitoring and evaluation of risk for teenagers & young adults in their own caseload, in supervision and team discussions; this relates to safeguarding concerns, deliberate self-harm or other risky behaviour such as substance abuse, running away, causing harm to others. 3) Continued Professional Development a) To receive regular clinical & service-related supervision from a Principal Child & Adolescent Psychotherapist b) To gain additional specialist experience or training relevant to the service c) To contribute to the development & maintenance of the highest professional standards of practice through active participation in internal & external CPD training and development programmes, in consultation with the CEO d) To participate in clinical team meetings and present clinical cases in detail for group discussion e) To take part in an annual appraisal with a Principal Child & Adolescent Psychotherapist 4) Research & Audit a) To participate fully in Open Door's comprehensive programmes of audit & evaluation b) To ensure that individual clinical evaluation profiles are noted and discussed in the context of supervision c) To contribute to the development of Open Door's systems and programmes of evaluation & audit d) To utilise theory, literature & research to support evidence-based practice 5) Administrative a) To maintain the highest standards of clinical record keeping and the responsible exercise of professional codes of self-governance. Administration tasks may include: electronic data entry & recording, completion of audit & evaluation data forms, upkeep of weekly appointment diary, attendance records etc. b) To contribute to the overall administration of Open Door's services 6) Meetings Attended a) To attend and participate in weekly Open Door team meetings (clinical, business) and Initial Assessment workshops b) To attend multi-agency meetings as appropriate, including Child Protection conferences, Team around the Family, EHCP annual reviews etc. c) To attend meetings with other service providers, commissioners etc. as & when appropriate d) To represent and promote Open Door at local network meetings & public events 7) Policies, Procedures & Guidelines a) To comply with Open Door's policies, procedures & guidelines including those related to Equal Opportunities, Health and Safety, Environmental, Complaints, Child Protection, Safeguarding Vulnerable Adults, Information Governance & Disciplinary and Grievance b) All information concerning clients and staff must be treated as strictly confidential at all times 8) General a) This is not an exhaustive list of duties & responsibilities, and the post holder may be required to undertake other duties which fall within the scope / grade of the job, in discussion with the CEO b) This job description may be reviewed in the light of changing service requirements; any such changes will be discussed with the post holder. c) The post holder will be expected to work flexibly across Open Door's services