ROCC Tactical Commander | North West Ambulance Service NHS Trust
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £64,455 - £74,896 per annum |
| Hours: | Full time |
| Closing date: | 25 December 2025 |
| Location: | Bolton, BL6 6PQ |
| Company: | North West Ambulance Service |
| Job type: | Permanent |
| Job reference: | 7640129/242-4844-LR1 |
Summary
Title: ROCC Tactical Commander
Band: 8B
Location: ROCC Middlebrook Bolton
An exciting opportunity has arisen for a Tactical Commander within NWAS ROCC. Candidates are required to be highly motivated leaders with a proven ability to devise and implement tactical decision making, in response to constantly changing demand to develop long term plans.
The candidate will be expected to be an experienced senior manager with a sound working knowledge of performance and business continuity issues.
ICC ROCC Tactical Commander
Assume the role of senior point of contact on behalf of NWAS in relation to operational performance and hospital turnaround pressures.
Undertake balanced decision making to ensure there is a robust, resilient and safe flow of patients across the whole of the North West region.
Provide consistent and resilient senior management presence in support of Service Delivery.
Monitor and analyse resource downtime and escalate if necessary to the appropriate local service delivery manager for action.
Utilise Control and Command systems on a daily basis to monitor activity and take a proactive approach to address ambulance turnaround and patient flow issues using all the resources available internally and externally to expedite ambulance availability, emergency response, and patient journeys.
In a live environment monitor, analyse and provide corrective action for all out of standard operational performance in line with the Ambulance Quality Indicators (AQIs).
Provide regular updates to senior managers across the Trust about performance, incidents of concern, and resourcing levels.
Manage and ensure the Business Continuity Management arrangements, plans and review processes are in place to mitigate any system, staffing or infrastructure failures.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Please ensure you have read the full job description before applying for this role.
Recruitment Campaign:
Advertising Dates - 25.11.2025 - 10.12.2025
Assessment Centre - 19.12.2025 AM
Professional Discussions - 19.12.2025 PM
This advert closes on Wednesday 10 Dec 2025
Band: 8B
Location: ROCC Middlebrook Bolton
An exciting opportunity has arisen for a Tactical Commander within NWAS ROCC. Candidates are required to be highly motivated leaders with a proven ability to devise and implement tactical decision making, in response to constantly changing demand to develop long term plans.
The candidate will be expected to be an experienced senior manager with a sound working knowledge of performance and business continuity issues.
ICC ROCC Tactical Commander
Assume the role of senior point of contact on behalf of NWAS in relation to operational performance and hospital turnaround pressures.
Undertake balanced decision making to ensure there is a robust, resilient and safe flow of patients across the whole of the North West region.
Provide consistent and resilient senior management presence in support of Service Delivery.
Monitor and analyse resource downtime and escalate if necessary to the appropriate local service delivery manager for action.
Utilise Control and Command systems on a daily basis to monitor activity and take a proactive approach to address ambulance turnaround and patient flow issues using all the resources available internally and externally to expedite ambulance availability, emergency response, and patient journeys.
In a live environment monitor, analyse and provide corrective action for all out of standard operational performance in line with the Ambulance Quality Indicators (AQIs).
Provide regular updates to senior managers across the Trust about performance, incidents of concern, and resourcing levels.
Manage and ensure the Business Continuity Management arrangements, plans and review processes are in place to mitigate any system, staffing or infrastructure failures.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Please ensure you have read the full job description before applying for this role.
Recruitment Campaign:
Advertising Dates - 25.11.2025 - 10.12.2025
Assessment Centre - 19.12.2025 AM
Professional Discussions - 19.12.2025 PM
This advert closes on Wednesday 10 Dec 2025