Office Support
| Posting date: | 24 November 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | Newcastle Upon Tyne, NE1 6SN |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | G9914-25-0277 |
Summary
Job purpose This is an office-based role to complete general office duties, including the receipt and preparation of all post incoming and outgoing. The role is physical and involves general housekeeping tasks and the movement of documents and boxes. All work should be processed quickly and accurately, complying with agreed procedures and technical instructions. In this role, you are accountable for: Managing own workload and operating in line with Service Level Agreements, internal agreements / policies and technical instructions / procedures within agreed timescales. Opening, examining and sorting of incoming paperwork to ensure it is distributed appropriately. The preparation of post to be scanned and transferred to the scanning facility according to agreed procedures. This includes the loading, labelling and logging of crates. Ensuring work is stored safely in accordance with GDPR Policy. Logging and maintaining accurate data in terms of work handled. Assessing whether application forms are complete and take appropriate action to facilitate completion. Printing and packing all outgoing post, ensuring the address is visible, correct documents are included and the envelope securely sealed. Preparing outgoing post for collection according to agreed procedures and using the relevant computer systems. When required, preparing historical work for scanning, arranging transfer to scanning facility and warehouse. This includes clear labelling of the crates and maintenance of the log following agreed procedures. Liaising with colleagues in scanning services and the post room. Recalling requested batches of work from the warehouse, locating the relevant documents and passing back to the requester for further action. Processing and logging Dead Letter Office post in line with work stream requirements. Communicating with colleagues verbally (in person or telephone), via email or Teams as required. Adhering to health and safety guidelines. Working to agreed performance and accuracy targets. Assisting with the induction and mentoring new staff or colleagues. Liaising with the Office Coordinator. The stock taking of office supplies. Receiving stock, logging it and putting it away. Maintaining a clean and organised workspace. Continuously identifying areas of improvement and feeding these back to the team manager. Performing other duties commensurate with pay band and experience.