Service Manager
| Posting date: | 24 November 2025 |
|---|---|
| Salary: | £38,000 per year |
| Hours: | Full time |
| Closing date: | 30 November 2025 |
| Location: | Mid Sussex (Haywards Heath / Crawley) |
| Remote working: | On-site only |
| Company: | Citizens Advice in West Sussex |
| Job type: | Permanent |
| Job reference: |
Summary
As Service Manager for our Mid Sussex area, you’ll oversee several small projects and lead a team delivering social welfare advice and casework to AQS standards. You’ll ensure services meet KPIs, quality and regulatory requirements, while providing supportive line management and encouraging a positive, high-performing team culture. You’ll also work closely with local stakeholders and partners, representing Citizens Advice and ensuring our services reflect the needs of the local community.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.