Vetting and Onboarding Administrator
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24000-24500 per annum |
| Hours: | Full time |
| Closing date: | 05 December 2025 |
| Location: | Merseyside, L32 8SF |
| Company: | Serco Limited |
| Job type: | Temporary |
| Job reference: | 306020-43797529 |
Summary
HR Vetting & Onboarding Administrator – 7 Months Fixed Term Contract
Location: VOB Office, Central House, Kirkby, Merseyside (with flexible working) Reporting to: VOB Team Manager Salary: £24,500 + Corporate Benefits
At Serco, we support governments and essential public services across the UK, and we rely on robust, compliant vetting and onboarding processes to ensure the safety and integrity of our operations. We’re looking for a HR Vetting & Onboarding Administrator who can deliver a high-quality, accurate and customer-focused service to our employees, hiring managers and internal stakeholders.
This is an excellent opportunity for someone who is detail focused, organised, confident working with multiple systems, and passionate about delivering a positive onboarding journey.
What you’ll do
- Process BPSS, DBS, Home Office, Ministry of Justice, and UK Security Vetting (UKSV) clearances for new joiners, employees and contractors.
- Support and advise managers on criminality checks and the application of relevant legislation.
- Conduct Right to Work checks, support visa processes and ensure full compliance with UKVI guidelines.
- Coordinate and monitor Occupational Health checks, ensuring timely completion and escalation.
- Verify identity documents, obtain references and maintain accurate personnel data in line with screening requirements.
- Generate offer packages and guide new employees through the onboarding process.
- Manage queries from internal and external stakeholders, ensuring clear, timely and professional communication.
- Maintain, update and cleanse vetting records and HR systems in line with GDPR and security requirements.
- Work collaboratively with Security Controllers, external agencies and Serco colleagues across multiple contracts.
What you’ll bring
- Strong administrative experience with excellent attention to detail and data accuracy.
- Confident using multiple systems and comfortable learning new software.
- Excellent communication skills
- able to liaise professionally with employees, managers and external organisations.
- Strong organisation and time-management skills, able to handle a high-volume workload.
- A customer-focused approach with the ability to explain processes clearly and manage expectations.
Desirable:
- Knowledge of UK Right to Work and UKVI legislation.
- Exposure to vetting or security clearance processes (BPSS, DBS, UKSV, HO/MoJ).
- Experience in HR administration, onboarding or recruitment processing.
Why Serco
At Serco, you’ll join a team united by purpose
- providing the support and processes that help thousands of employees deliver essential public services across the UK. We offer flexible working arrangements (typically 2–3 days from home), development opportunities, and the chance to deepen your HR and compliance expertise in a supportive, mission-driven environment.Apply now
If you’re organised, accurate, and ready to play a key role in ensuring safe, compliant and positive employee onboarding, we’d love to hear from you.
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