Senior Guest Relations Officer
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | £33,094.00 to £36,195.00 per year |
| Additional salary information: | £33094.00 - £36195.00 a year |
| Hours: | Full time |
| Closing date: | 05 December 2025 |
| Location: | Chelsea, SW3 6JJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9282-25-1031 |
Summary
For further information please refer to the job description and personal specification The post holder will be responsible for providing a welcoming environment and delivering the highest levelof customer service to patients, consultants and the clinical teams. The receptionist will focus on excellentcustomer care whilst ensuring hospitality and housekeeping issues are attended to and deliveringadministrative services of highest standards. The post holder will be expected to adopt a professional and caring attitude, working alongside colleagues with a polite and courteous manner in all aspects of communication. The post holder will work effectively within a team and with colleagues across the Trust to ensure that all chargeable private patient activity is recorded accurately, on time and in line with the targets set by the Private Care Directorate. adhering to confidentiality and information governance policies and procedures. The post holder will be expected to work positively and with minimal supervision to deliver objectives andproactively undertake development work relating to the improvement of the administrative. They willensure that the reception and administration team carry out duties, working alongside the other seniorguest relations officers to ensure all duties are completed in a timely manner