Receptionist
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | £24,465.00 to £24,665.00 per year |
| Additional salary information: | £24465.00 - £24665.00 a year |
| Hours: | Full time |
| Closing date: | 12 December 2025 |
| Location: | Cheadle, SK8 3SZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0256-25-0046 |
Summary
Introduction As the first point of contact for visitors, patients, and professionals, the Receptionist plays a key role in ensuring a welcoming and calm environment. This role involves managing the front desk, handling calls, supporting administrative tasks, and contributing to the smooth running of the hospice. Responsibilities Provide a warm and professional welcome to all those arriving at the hospice Meet and greet patients and visitors into the hospice and deal with enquiries in an efficient, polite and courteous manner providing a caring, considerate service to everyone. Ensure all those entering the hospice are authorised and security procedures are followed Work closely with the nursing team to coordinate patient arrivals Communicate with all departments regarding visitor arrivals Liaise with third party providers to coordinate patient services e.g. funeral directors Answer telephone queries and take messages where appropriate, transfer calls and direct visitors to the correct location. Assist in an emergency situation following directions from the Nurse in Charge Handle incoming and outgoing post and deliveries efficiently Offer administrative support to clinical and office teams Coordinate with volunteers and colleagues to ensure consistent reception cover Safeguard patient and visitor confidentiality at all times including adherence to Data Protect Act following GDPR Provide information on services and retail products and taking payments. Key Benefits Generous annual leave entitlement and the option to purchase additional leave Contributory pension scheme up to 7% matched contribution Free parking Discounted lunches on site Meaningful work, making a difference in the lives of others IIP accredited employer creating the right environment for everyone to thrive and reach their potential How to Apply If this role sounds like you and you want to make a real difference for a much loved charity, we're ready to hear from you Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time. The successful candidate will be subject to an Enhanced DBS Check, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015. We reserve the right to close for applications prior to the date outlined below. Closing Date - 12 December 2025 Interview date - with sufficient notice