Housing Concierge
| Dyddiad hysbysebu: | 21 Tachwedd 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 21 Rhagfyr 2025 |
| Lleoliad: | RG2 |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ambience Care Limited |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: |
Crynodeb
Job Title: Housing Concierge
Location: Reading, RG2
Reports to: Client Services Manager / Senior Client Services Manager
Job Purpose
The Housing Concierge provides an on-site presence at supported accommodation owned or leased by Home Group. This may include waking cover overnight, weekends, or other hours as directed by the Senior Client Services Manager. The role is primarily lone-working, ensuring the safety and security of tenants and the building while supporting positive relationships with neighbours and the wider community.
Key Responsibilities
1. Provide on-site presence, including overnight waking cover or unsocial hours as required, maintaining the safety and security of tenants and the building.
2. Act as first point of contact for the “on-call” system and liaise with sleep-in staff in emergencies.
3. Supervise entry and exit of the building and maintain full and accurate shift logs.
4. Monitor CCTV, conduct security patrols, and carry out cleaning duties where necessary.
5. Identify defects and support timely maintenance.
6.Take immediate action in emergencies, contacting emergency services and relevant staff as required.
7. Ensure compliance with Home Group’s Health and Safety policies and risk management procedures.
8. Engage professionally and respectfully with vulnerable residents, enforce tenancy conditions and house rules, and maintain positive neighbour relations.
9. Work collaboratively with colleagues and managers and participate in ongoing learning and development.
Skills and Abilities
1. Broad knowledge of issues affecting vulnerable people.
2. Clear understanding of confidentiality, equal opportunities, and health and safety.
3. Ability to take initiative and make appropriate decisions independently.
4. Comfortable working alone without direct supervision.
Required Documents
1. CV
2. Right to Work documentation
3. Relevant work experience evidence
4. Photo ID
5. Enhanced DBS (with Update Service)
How to Apply
Send your application and required documents to:
alamin@ambiencecare.co.uk
Location: Reading, RG2
Reports to: Client Services Manager / Senior Client Services Manager
Job Purpose
The Housing Concierge provides an on-site presence at supported accommodation owned or leased by Home Group. This may include waking cover overnight, weekends, or other hours as directed by the Senior Client Services Manager. The role is primarily lone-working, ensuring the safety and security of tenants and the building while supporting positive relationships with neighbours and the wider community.
Key Responsibilities
1. Provide on-site presence, including overnight waking cover or unsocial hours as required, maintaining the safety and security of tenants and the building.
2. Act as first point of contact for the “on-call” system and liaise with sleep-in staff in emergencies.
3. Supervise entry and exit of the building and maintain full and accurate shift logs.
4. Monitor CCTV, conduct security patrols, and carry out cleaning duties where necessary.
5. Identify defects and support timely maintenance.
6.Take immediate action in emergencies, contacting emergency services and relevant staff as required.
7. Ensure compliance with Home Group’s Health and Safety policies and risk management procedures.
8. Engage professionally and respectfully with vulnerable residents, enforce tenancy conditions and house rules, and maintain positive neighbour relations.
9. Work collaboratively with colleagues and managers and participate in ongoing learning and development.
Skills and Abilities
1. Broad knowledge of issues affecting vulnerable people.
2. Clear understanding of confidentiality, equal opportunities, and health and safety.
3. Ability to take initiative and make appropriate decisions independently.
4. Comfortable working alone without direct supervision.
Required Documents
1. CV
2. Right to Work documentation
3. Relevant work experience evidence
4. Photo ID
5. Enhanced DBS (with Update Service)
How to Apply
Send your application and required documents to:
alamin@ambiencecare.co.uk