Tribunals Administrative Officer (Scheduler)
| Posting date: | 20 November 2025 |
|---|---|
| Salary: | £27,809 per year |
| Hours: | Full time |
| Closing date: | 05 December 2025 |
| Location: | Glasgow, Scotland |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Scottish Courts and Tribunal Service |
| Job type: | Temporary |
| Job reference: | REQ01039 |
Summary
Our Tribunals Operations Directorate based in Glasgow are seeking applications for the role of Tribunals Administrative Officer (Scheduler) on a full time, fixed term basis for an initial period of 6 months with the possibility of extension or conversion to permanency thereafter.
In this role you will schedule tribunal hearings across Scotland, liaising with judicial members and venues across the country.
The Key Responsibilities Include:
Daily contact with tribunal members with regards to bookings for tribunal hearings, including last minute tribunal hearings and short notice cancellations.
Monitor the scheduling inbox and action all emails.
Work to internal KPIs in relation to the booking of venues and members.
Complete mandatory e-learning.
General administration tasks as required.
Ensure all telephone calls and emails are dealt with appropriately.
Ensure systems are fully maintained and updated on a daily basis as required.
Implement cost efficiency processes to ensure savings where possible.
Provide a high quality service ensuring stakeholders and member’s needs are fully met.
When available attend Legal Case Management meetings with the Judiciary.
Help mentor and assist new colleagues and less experienced members of staff whenever the opportunity arises.
Applications will be accepted until 11:59pm on the closing date stated on the advert, 5 December 2025.
You must have completed the online assessment by this time for your application to be considered.
Interviews will be held week commencing 15 December 2025.
In this role you will schedule tribunal hearings across Scotland, liaising with judicial members and venues across the country.
The Key Responsibilities Include:
Daily contact with tribunal members with regards to bookings for tribunal hearings, including last minute tribunal hearings and short notice cancellations.
Monitor the scheduling inbox and action all emails.
Work to internal KPIs in relation to the booking of venues and members.
Complete mandatory e-learning.
General administration tasks as required.
Ensure all telephone calls and emails are dealt with appropriately.
Ensure systems are fully maintained and updated on a daily basis as required.
Implement cost efficiency processes to ensure savings where possible.
Provide a high quality service ensuring stakeholders and member’s needs are fully met.
When available attend Legal Case Management meetings with the Judiciary.
Help mentor and assist new colleagues and less experienced members of staff whenever the opportunity arises.
Applications will be accepted until 11:59pm on the closing date stated on the advert, 5 December 2025.
You must have completed the online assessment by this time for your application to be considered.
Interviews will be held week commencing 15 December 2025.
Proud member of the Disability Confident employer scheme
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.