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F&C 3075 - G1 Clerical Assistant (604053) - 3075-429797265

Job details
Posting date: 20 November 2025
Salary: £24,325.00 to £27,391.00 per year
Hours: Full time
Closing date: 05 December 2025
Location: blantyre, G72 0JG
Remote working: On-site only
Company: South Lanarkshire Council
Job type: Permanent
Job reference: 3075-429797265

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Summary

INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE AND COMPLETE THEIR SKILLS AND QUALIFICATIONS EITHER VIA THE ME TAB ON FUSION PRIOR TO STARTING THE APPLICATION FORM OR BY CLICKING ON THE LINK AS PART OF THE APPLICATION PROCESS IN THE SECTION OF THE FORM TITLED “REVIEW SKILLS AND QUALIFICATIONS”.

ACTUAL CLOSING DATE: THURSDAY 4 DECEMBER 2025 AT 11.55PM

Hours: 35 hours per week

Working Pattern: Monday to Friday

Salary: £24,325 - £27,391 per year

Vacancy: 2 posts available, 1 Permanent and 1 temporary for 18 months

View the https://www.southlanarkshire.gov.uk/downloads/file/17344/all_resources_… style="color:#333333;font-family:Arial, sans-serif;">Clerical Assistant job profile

We are looking for a well-motivated individual to join our busy Land Customer Service Centre team, providing advice and guidance to our customers, for a range of services include Waste, Street Cleansing and Grounds Maintenance.

You will undertake a range of duties including call handling, responding to customer emails and online forms, and liaising with Operational Officers. You will also carry out general clerical duties when required.

Excellent customer service is our priority therefore you will display the necessary commitment to the principals of customer care and have previous experience of handling customer enquiries by telephone. You should have the ability to work as part of a team, have effective written and verbal communication skills, and have negotiation, advocacy and assertiveness abilities.

You should be able to effectively organise and prioritise your workload, respond to changing priorities, have the ability to display IT skills, especially in Microsoft packages, and be able to contribute effectively to team goals and projects.

When completing the application process please ensure that you cover the following areas:



    Please provide evidence of your experience and achievements in the five specific behaviours framework. 'Efficient, Flexible, Leading, Working with Others and Performing’?



    Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.

    Please apply online - All correspondence will be via your email address.

    Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale you may automatically be withdrawn from this position.

    Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

    Legislative Information

    This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

    Preferred candidates will be required to complete a Level 1 disclosure check, prior to a formal offer of employment being made.

    Please refer to https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.di… style="color:#308091;font-family:Arial, sans-serif;">http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

    Overseas Criminal Records Check

    An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years.

    Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

    Equal Opportunities and Armed Forces Community Covenant

    South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

    South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

    As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:



      Enrolment in award winning local government pension scheme




      To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.




      Up to 33 days annual leave




      Public holiday entitlement (up to 10 days)




      Occupational sick pay




      Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.




      Employee Discounts – including discounts at the cinema.




      Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)



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      Proud member of the Disability Confident employer scheme

      Disability Confident
      A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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