Housing Concierge
| Posting date: | 19 November 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 19 December 2025 |
| Location: | Wallsend (Homeside Lodge), NE28 0HG |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 251813 |
Summary
Supported Housing Concierge
Earn £24,638 per annum and great benefits including Health Cash Plan
Temporary (12 months contract), Full time (37.5 hpw), working on a 4 on 4 off rota basis
Homeside Lodge, Wallsend
We can’t offer a CoS for this role
Home, a place where you belong
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!
We’re looking for a new Supported Housing Concierge to join our growing team. Here at Home Group, we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What you’ll do
You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
Monitoring CCTV or patrolling the premises.
The first line of support for our customers when our wider team or their own support network isn’t around to help!
Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team
Calm under pressure with great communication skills
You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service). You know what’s required to look after the public and our customers too.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Working on a 4 on 4 off rolling rota between the hours of 8pm and 8am (including weekends and bank holidays)
Although you’ll work nights and lone work, we do get together regularly in the daytime for training and team meetings.
Able to use technology to monitor CCTV, update records
You’ll need an Enhanced DBS check done and we pay for that
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
Proud member of the Disability Confident employer scheme