Civil Enforcement Officer
| Posting date: | 18 November 2025 |
|---|---|
| Salary: | £25,512 to £27,372 per year |
| Additional salary information: | + shift allowance |
| Hours: | Full time |
| Closing date: | 05 December 2025 |
| Location: | Thanet |
| Remote working: | On-site only |
| Company: | Thanet District Council |
| Job type: | Permanent |
| Job reference: | TDC0840 |
Summary
Permanent, 4 x Full Time posts.
Flexible and part time hours are also available.
What we offer
A rota over a 7-day period, including weekends and bank holidays, between the core hours of 06:00 and 22:00 for full time employees. Each shift is 8 hours including breaks.
Access to the Local Government Pension Scheme
Employee Assistance Programme
Staff discount club
What we ask
-Excellent communication skills to deal effectively with the public, contractors, and Police;
-Ability to listen, empathise, be assertive and deal with enforcement situations tactfully and diplomatically;
-Hardworking and motivated
-Must have adequate numeracy, literacy and computer skills to carry out all duties;
-Willing and able to work outdoors in varying weather conditions in a solo role or as part of a team (protective clothing supplied);
-Ability to work shifts and be flexible. Must be prepared to work outside of normal hours / shift pattern;
- Ability and full clean driving license to drive a van
A bit more about the role
The Civil Enforcement team helps the District Council meet the demands of the Traffic Management Act 2004. As a Civil Enforcement Officer, you will perform a unique and innovative role, conducting street patrols within designated areas of the district , maintaining the safe and free flow of traffic by patrolling (on foot and / or mobile) controlled parking areas and issuing Penalty Charge Notices to vehicles which are in contravention of the parking restrictions and /or providing drivers with the necessary information in order for them to gain a better understanding of parking by way of a positive message.
TDC are keen to deliver a strict enforcement policy coupled with a positive and courteous service so the role will require you to have excellent communications skills and maintain a polite but assertive approach in order to communicate positively and effectively with the public in an enforcement environment.
An understanding of legislation/regulations relating to the operation and enforcement of both on-street and off-street parking enforcement is desirable but training will be provided, so a good attitude to work and a desire to learn on the job is needed.
Due to the nature of this role, this post requires a standard DBS check
For more information on this role, please contact Rebecca Glaiser at rebecca.glaiser@thanet.gov.uk.
Flexible and part time hours are also available.
What we offer
A rota over a 7-day period, including weekends and bank holidays, between the core hours of 06:00 and 22:00 for full time employees. Each shift is 8 hours including breaks.
Access to the Local Government Pension Scheme
Employee Assistance Programme
Staff discount club
What we ask
-Excellent communication skills to deal effectively with the public, contractors, and Police;
-Ability to listen, empathise, be assertive and deal with enforcement situations tactfully and diplomatically;
-Hardworking and motivated
-Must have adequate numeracy, literacy and computer skills to carry out all duties;
-Willing and able to work outdoors in varying weather conditions in a solo role or as part of a team (protective clothing supplied);
-Ability to work shifts and be flexible. Must be prepared to work outside of normal hours / shift pattern;
- Ability and full clean driving license to drive a van
A bit more about the role
The Civil Enforcement team helps the District Council meet the demands of the Traffic Management Act 2004. As a Civil Enforcement Officer, you will perform a unique and innovative role, conducting street patrols within designated areas of the district , maintaining the safe and free flow of traffic by patrolling (on foot and / or mobile) controlled parking areas and issuing Penalty Charge Notices to vehicles which are in contravention of the parking restrictions and /or providing drivers with the necessary information in order for them to gain a better understanding of parking by way of a positive message.
TDC are keen to deliver a strict enforcement policy coupled with a positive and courteous service so the role will require you to have excellent communications skills and maintain a polite but assertive approach in order to communicate positively and effectively with the public in an enforcement environment.
An understanding of legislation/regulations relating to the operation and enforcement of both on-street and off-street parking enforcement is desirable but training will be provided, so a good attitude to work and a desire to learn on the job is needed.
Due to the nature of this role, this post requires a standard DBS check
For more information on this role, please contact Rebecca Glaiser at rebecca.glaiser@thanet.gov.uk.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.