Supported Housing Officer
| Posting date: | 17 November 2025 |
|---|---|
| Salary: | £16.3 to £18.4 per hour |
| Additional salary information: | Up to £18.40 per hour |
| Hours: | Full time |
| Closing date: | 24 November 2025 |
| Location: | Wirral, Merseyside, CH41 6PN |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4745022_1763381387 |
Summary
Are you passionate about making a difference in people's lives? We're recruiting for a Housing Officer on behalf of a leading social housing provider delivering supported living services for vulnerable adults aged 18 and over. This is a fantastic opportunity for someone with strong tenancy management experience and a genuine commitment to delivering high-quality housing services in a supported living environment.
You'll manage a portfolio of properties, ensuring tenants receive the support they need to sustain their tenancies. Your role will involve a mix of tenancy management, compliance checks, and partnership working with care providers and external agencies.
Your new role
- Manage all aspects of tenancy and housing services, including voids, lettings, arrears, and tenancy breaches.
- Complete tenancy sign-ups and assist with Housing Benefit claims.
- Proactively chase rent arrears and provide tenancy sustainment support.
- Carry out regular health & safety inspections and ensure compliance checks (gas, legionella, etc.) are completed.
- Report and coordinate repairs, liaising with contractors for access and completion.
- Record and respond to safeguarding concerns appropriately.
- Attend multi-agency meetings to support tenants effectively.
What you'll need to succeed
- Proven experience in tenancy management and knowledge of housing law and welfare benefits.
- Experience supporting vulnerable individuals, including those with mental health challenges or addiction.
- Full UK driving licence, own vehicle, and business insurance.
- Enhanced DBS (preferably on the update service).
What you'll get in return
- Permanent contract opportunity
- Hybrid working
- Competitive salary
- Option to be paid PAYE or Umbrella initially
- Mileage reimbursement
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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