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Health Records Assistant (Evenings)

Job details
Posting date: 17 November 2025
Salary: £24,465.00 per year
Additional salary information: £24465.00 a year
Hours: Full time
Closing date: 01 December 2025
Location: Bush Park, PL6 7RG
Company: NHS Jobs
Job type: Contract
Job reference: C9216-25-1528

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Summary

Working to pre-determined targets and utilising computerised pulling lists, locate and extract case notes from file in date order of priority, pack notes and trace electronically to the appropriate department. Action all urgent telephone requests for case notes promptly using a high standard of attention to detail, recording a detailed account and outcome of each request/call, retrieve and pack notes and trace electronically to the appropriate department. Action written/faxed/emailed requests for case notes, in order of priority and locate and extract case notes from file in date order of priority, pack notes and trace electronically to the appropriate department. Co-ordinate transport of urgent requests. Should Case notes be at Scott Hospital, travel by taxi to retrieve them. To undertake comprehensive searches and take all necessary actions, and exhaust all avenues to ensure the correct action for all requests. To use personal judgement and initiative when analysing the facts that are required to locate a patients record, such as looking for a misfile or determining when a temporary folder should be created. Ensure that all notes are in a good secure condition with year stickers, carry out basic repairs on badly damaged case-notes, or pass to Filing Coordinator for attention. Maintain tidy filing bays by moving case notes as and when necessary, and in particular when excessively large case notes are returned to file. Maintain library storage in terminal digit order, including realigning, accurate filing and adhering to the DOH Records Management NHS Code of Practice. Work within agreed standards and benchmarks with the ability to demonstrate initiative and flexibility to achieve good practice. For further details please see attached JD&PS.

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