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Customer Service Advisor

Job details
Posting date: 17 November 2025
Salary: £25,000 to £30,000 per year
Hours: Part time
Closing date: 17 December 2025
Location: Chorley, Lancashire
Remote working: On-site only
Company: Fresh Perspective Resourcing
Job type: Permanent
Job reference: 17/11/2025

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Summary

Are you a positive, proactive and compassionate Customer Service Advisor looking for a new challenge?

Looking for a fun and supportive team?

We’ve got an exciting opportunity with a credit hire company that are growing their team!

So if you’ve got great relationship building skills, and you’re looking for an amazing Customer Service Advisor role…

As a Customer Service Advisor, your roles and responsibilities will include…
• Ensuring customers are provided with suitable replacement vehicles
• Gathering information and evidence to assist with claims
• Handling calls and enquiries from customers, and keeping them updated
• Making sure the correct providers are chosen, based on vehicle type and cost
• Keeping the CRM and portal systems up to date and accurate

We’re looking for a Customer Service Advisor with he following skills and experience…
• Previous experience as a Customer Service Advisor or similar
• Insurance experience is desirable
• Enthusiastic, proactive and self-motivated, with great communication skills
• A strong decision maker and problem solver
• IT literate, with experience with MS Office
• Personable, positive, empathetic and compassionate

In return, the successful Customer Service Advisor will receive a salary of £25,000 to £30,000 plus the following benefits…
• 23 days, plus Bank Holidays
• Private healthcare after 12 months of service
• Life insurance
• Pension Scheme
• Progression opportunities

Want to find out more? Send your CV over for this Customer Service Advisor role today!

Apply for this job