Systems Analyst
| Posting date: | 17 November 2025 |
|---|---|
| Salary: | £40,777 per year |
| Hours: | Full time |
| Closing date: | 15 December 2025 |
| Location: | Ipswich, Suffolk, IP1 2BX |
| Company: | Suffolk County Council |
| Job type: | Permanent |
| Job reference: | 21132 |
Summary
- Suffolk County Council
- Address: Endeavour House, Ipswich IP1 2BX - Hybrid working
- Salary: £40,777 per annum (pro rata for part time)
- Hours: 37 hours per week, flexible working options available
- Contract: Permanent
The Suffolk County Council IT department provides technology support to our 6 directorates – Adult Social Care, Children and Young People Services, Corporate Services, Fire & Public Safety, Growth Highways and Infrastructure and Public Health and Communities.
We are looking for motivated individuals who are keen to enable the transformation of public services in Suffolk, whilst embracing the opportunities presented by devolution and local government reform.
If you would like to make a real difference to the lives of the people of Suffolk and have a passion for technology, then this is a great opportunity to join a dedicated team of IT professionals
Your role and responsibilities
You will have excellent analysis and solution design skills, be a strong communicator and possess a good knowledge of the ITIL best practice framework. As this is a technical support role, a solid background in supporting line of business applications and associated technologies in a Windows Server environment would be advantageous.
- Lead IT collaboration with the Children and Young People Services directorate to make best use of systems and resources to enhance services provided to customers and staff.
- Manage the development and maintenance of the directorate product portfolio to ensure products provide the required functionality and enable the council to deliver efficient services.
- Oversee co-ordination of upgrades, requests for change and service enhancements with suppliers, transformation programmes and customers.
- Manage and develop direct reports (IT Systems Engineer(s)).
You will need
- Strong analytical skills, including understanding and translating requirements.
- A methodological and thorough approach to designing, testing, and documenting solutions
- A strong level of knowledge in the processes and tools required to deliver and support the Children and Young People Services directorate product portfolio
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The IT Service, as part of the Corporate Services directorate, provides and supports Suffolk County Council’s technology requirements. You will be working alongside experts in network, server, storage, applications, devices, cyber security and first line support. The IT Service supports colleagues across the organisation to get the most from their technology provision within a flexible working environment.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Tim Strike for a casual conversation. You can reach them by calling 01473 264531 or emailing tim.strike@suffolk.gov.uk.
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a CV (without name and personal details).
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a CV, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 15 December 2025
Interview date: week commencing 12 January 2026
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
- Address: Endeavour House, Ipswich IP1 2BX - Hybrid working
- Salary: £40,777 per annum (pro rata for part time)
- Hours: 37 hours per week, flexible working options available
- Contract: Permanent
The Suffolk County Council IT department provides technology support to our 6 directorates – Adult Social Care, Children and Young People Services, Corporate Services, Fire & Public Safety, Growth Highways and Infrastructure and Public Health and Communities.
We are looking for motivated individuals who are keen to enable the transformation of public services in Suffolk, whilst embracing the opportunities presented by devolution and local government reform.
If you would like to make a real difference to the lives of the people of Suffolk and have a passion for technology, then this is a great opportunity to join a dedicated team of IT professionals
Your role and responsibilities
You will have excellent analysis and solution design skills, be a strong communicator and possess a good knowledge of the ITIL best practice framework. As this is a technical support role, a solid background in supporting line of business applications and associated technologies in a Windows Server environment would be advantageous.
- Lead IT collaboration with the Children and Young People Services directorate to make best use of systems and resources to enhance services provided to customers and staff.
- Manage the development and maintenance of the directorate product portfolio to ensure products provide the required functionality and enable the council to deliver efficient services.
- Oversee co-ordination of upgrades, requests for change and service enhancements with suppliers, transformation programmes and customers.
- Manage and develop direct reports (IT Systems Engineer(s)).
You will need
- Strong analytical skills, including understanding and translating requirements.
- A methodological and thorough approach to designing, testing, and documenting solutions
- A strong level of knowledge in the processes and tools required to deliver and support the Children and Young People Services directorate product portfolio
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The IT Service, as part of the Corporate Services directorate, provides and supports Suffolk County Council’s technology requirements. You will be working alongside experts in network, server, storage, applications, devices, cyber security and first line support. The IT Service supports colleagues across the organisation to get the most from their technology provision within a flexible working environment.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Tim Strike for a casual conversation. You can reach them by calling 01473 264531 or emailing tim.strike@suffolk.gov.uk.
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a CV (without name and personal details).
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a CV, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 15 December 2025
Interview date: week commencing 12 January 2026
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.