Senior Support Worker
| Dyddiad hysbysebu: | 15 Tachwedd 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | bonus, loyalty, free training and overtime available |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 15 Rhagfyr 2025 |
| Lleoliad: | Hereford, Herefordshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | MY HEALTH CARE SUPPORT LTD |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | SSW Hereford |
Crynodeb
Job Summary
The position plays a vital role in ensuring that clients receive the highest quality of care throughout their healthcare journey. This position involves coordinating client services, managing schedules, and facilitating communication, families, and healthcare providers. The ideal candidate will possess strong organisational skills and a compassionate approach to client care, ensuring that all administrative tasks are handled efficiently and effectively in line with the provisions of the Care Quality Commission standards of care.
Responsibilities
Coordinate with support workers and care manager to ensure client appointments and manage scheduling to ensure timely access to care.
Serve as the primary point of contact for clients, families and authorities addressing inquiries and providing support throughout their care/treatment process.
Maintain accurate client records and documentation in compliance with healthcare regulations.
Collaborate with healthcare professionals to develop and implement individualised care plans, Conduct effective client Care Planning, Risk Assessment and Reviews in line with client care needs/policies and procedures
Monitor client progress and follow up on treatment plans, ensuring adherence to prescribed therapies.
Assist care manager in the management of office operations, including handling correspondence and maintaining office supplies.
Facilitate communication between clients, families, and multidisciplinary teams to enhance overall patient experience.
Report to and coordinate service delivery with care manager
Audit client and staff files and update
Experience
Two years previous experience in a healthcare setting mental health ,learning disability, ADHD and Autism
experience working in Supported living, care home and home care
Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
Experienced in managing staff,conducting assessment,knowledge of DoLS,
Excellent communication skills, both verbal and written, with a focus on providing exceptional customer service.
staff supervision and appraisal,staff training
Proficient in using office software applications and electronic health record systems.
A compassionate approach towards client care, demonstrating empathy and understanding in all interactions.
Minimum qualifications Level Two (2) in Care
This role offers an exciting opportunity for individuals looking to make a positive impact in the lives of patients while working within a supportive team environment.
Job Types: Full-time, Part-time
Pay: From £12.50 per hour
Expected hours: No less than 16/35 per week
Additional pay:
Performance bonus
Yearly bonus
Benefits:
Bereavement leave
Company pension
Employee discount
Employee mentoring programme
Life insurance
Paid volunteer time
Sick pay
Schedule:
12 hour shift
8 hour shift
Day shift
Monday to Friday
Night shift
Weekend availability
Work Location: In person
Expected start date: ASAP
The position plays a vital role in ensuring that clients receive the highest quality of care throughout their healthcare journey. This position involves coordinating client services, managing schedules, and facilitating communication, families, and healthcare providers. The ideal candidate will possess strong organisational skills and a compassionate approach to client care, ensuring that all administrative tasks are handled efficiently and effectively in line with the provisions of the Care Quality Commission standards of care.
Responsibilities
Coordinate with support workers and care manager to ensure client appointments and manage scheduling to ensure timely access to care.
Serve as the primary point of contact for clients, families and authorities addressing inquiries and providing support throughout their care/treatment process.
Maintain accurate client records and documentation in compliance with healthcare regulations.
Collaborate with healthcare professionals to develop and implement individualised care plans, Conduct effective client Care Planning, Risk Assessment and Reviews in line with client care needs/policies and procedures
Monitor client progress and follow up on treatment plans, ensuring adherence to prescribed therapies.
Assist care manager in the management of office operations, including handling correspondence and maintaining office supplies.
Facilitate communication between clients, families, and multidisciplinary teams to enhance overall patient experience.
Report to and coordinate service delivery with care manager
Audit client and staff files and update
Experience
Two years previous experience in a healthcare setting mental health ,learning disability, ADHD and Autism
experience working in Supported living, care home and home care
Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
Experienced in managing staff,conducting assessment,knowledge of DoLS,
Excellent communication skills, both verbal and written, with a focus on providing exceptional customer service.
staff supervision and appraisal,staff training
Proficient in using office software applications and electronic health record systems.
A compassionate approach towards client care, demonstrating empathy and understanding in all interactions.
Minimum qualifications Level Two (2) in Care
This role offers an exciting opportunity for individuals looking to make a positive impact in the lives of patients while working within a supportive team environment.
Job Types: Full-time, Part-time
Pay: From £12.50 per hour
Expected hours: No less than 16/35 per week
Additional pay:
Performance bonus
Yearly bonus
Benefits:
Bereavement leave
Company pension
Employee discount
Employee mentoring programme
Life insurance
Paid volunteer time
Sick pay
Schedule:
12 hour shift
8 hour shift
Day shift
Monday to Friday
Night shift
Weekend availability
Work Location: In person
Expected start date: ASAP
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.