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Zero Hour Hotel All-Rounder (Breakfast Server / Receptionist / Housekeeper)

Job details
Posting date: 14 November 2025
Hours: Part time
Closing date: 14 December 2025
Location: PL1 2PP
Remote working: On-site only
Company: Grosvenor Plymouth
Job type: Permanent
Job reference:

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Summary

Location: The Grosvenor Hotel, Plymouth
Job Type: Zero-Hour Contract (hours vary seasonally)

We’re looking for a friendly, dependable, and adaptable person to join our small, welcoming team at The Grosvenor Hotel in Plymouth.

This is a multi-position role covering breakfast service, reception duties, and housekeeping — perfect for someone who enjoys variety and takes pride in keeping things running smoothly.

You’ll be part of a caring, supportive environment where teamwork and flexibility are valued. This is a zero-hour role, meaning there may be some weeks with no shifts, while other weeks — particularly in the busy summer season — may offer more hours. Being available and reliable to cover shifts when needed is essential.

Key Responsibilities:

Breakfast Service

Preparing and serving breakfast to guests in a friendly, efficient manner

Setting up, maintaining, and clearing the breakfast area

Ensuring cleanliness and presentation standards are maintained

Reception Duties

Welcoming guests and handling check-ins and check-outs

Answering phone calls and managing reservations

Providing helpful information and ensuring guests feel well looked after

Housekeeping

Cleaning guest rooms and public areas to a high standard

Changing linens, restocking amenities, and reporting maintenance issues

Supporting laundry and cleaning routines as needed

Requirements:

Previous hospitality experience is helpful, but full training can be provided

Reliable, trustworthy, and flexible with working hours and duties

Friendly and professional with good communication skills

Able to work both independently and as part of a small team

Availability to cover shifts on short notice is important

Hours & Benefits:

Zero-hour contract: hours vary week to week depending on business levels

Fewer hours in winter, more in summer

Supportive, family-run hotel environment

Opportunity to cross-train and learn new skills

Varied, hands-on role with plenty of guest interaction

If you’re someone who enjoys working with people, takes pride in doing a good job, and likes a varied day, we’d love to hear from you.

If you are successful in getting a interview, a unpaid trial shift will also be completed to see if this is the job for you. Over the winter months, you will only be carrying out Housekeeping Duties.

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