Team Secretary
| Posting date: | 12 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28369-29862 per annum |
| Hours: | Full time |
| Closing date: | 26 November 2025 |
| Location: | Chester, CH2 2HF |
| Company: | Sanctuary Group |
| Job type: | Permanent |
| Job reference: | 226450-43778225 |
Summary
One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.
Team Secretary
Chester based with a balance of home and office working
£28,369
- £29,862 per year
37.5 hours per week
We have an opportunity for a Team Secretary to join our Housing Team based in Chester. In this role you will be working with the Head of Neighbourhood Operations and Area Housing Managers to help support their day-to-day work, support with projects, organising diary commitments, managing emails and post, attending meetings to take minutes and actions, editing board reports, managing escalation processes, liaising with local teams to ensure key actions are completed, approving work items and recording performance information.
The ideal candidate will require a high degree of personal integrity and confidentiality to help support the Head of Neighbourhood Operations and Area Housing Managers work which routinely include sensitive or confidential mail.
The role of Team Secretary will include:
- Coordinating administrative tasks, including communication to MP’s and their case workers
- Liaising with a wide range of internal and external stakeholders
- Collating performance information
- Supporting ad hoc projects
- General administrative tasks to include; meeting preparation, minute taking, accommodation and travel booking, ordering and internal post activities
Skills and experiences:
- Ability to multi-task and effectively prioritise workload to meet deadlines
- Excellent communication skills both written and verbal, confidently liaising with stakeholders at all levels
- Excellent interpersonal skills allowing you to build strong working relationships
- A proactive working nature with the ability to work on your own initiative
- Proficient user of all Microsoft packages
- Occasional travel may be requirement of the role, therefore a full valid driving licence is desirable
Why work for us?
We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- Role salary is £28,369 (rising to £29,862 after 12 months, subject to satisfactory performance)
Closing Date: 26 November 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – housing.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at
- www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Team Secretary
Chester based with a balance of home and office working
£28,369
- £29,862 per year
37.5 hours per week
We have an opportunity for a Team Secretary to join our Housing Team based in Chester. In this role you will be working with the Head of Neighbourhood Operations and Area Housing Managers to help support their day-to-day work, support with projects, organising diary commitments, managing emails and post, attending meetings to take minutes and actions, editing board reports, managing escalation processes, liaising with local teams to ensure key actions are completed, approving work items and recording performance information.
The ideal candidate will require a high degree of personal integrity and confidentiality to help support the Head of Neighbourhood Operations and Area Housing Managers work which routinely include sensitive or confidential mail.
The role of Team Secretary will include:
- Coordinating administrative tasks, including communication to MP’s and their case workers
- Liaising with a wide range of internal and external stakeholders
- Collating performance information
- Supporting ad hoc projects
- General administrative tasks to include; meeting preparation, minute taking, accommodation and travel booking, ordering and internal post activities
Skills and experiences:
- Ability to multi-task and effectively prioritise workload to meet deadlines
- Excellent communication skills both written and verbal, confidently liaising with stakeholders at all levels
- Excellent interpersonal skills allowing you to build strong working relationships
- A proactive working nature with the ability to work on your own initiative
- Proficient user of all Microsoft packages
- Occasional travel may be requirement of the role, therefore a full valid driving licence is desirable
Why work for us?
We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- Role salary is £28,369 (rising to £29,862 after 12 months, subject to satisfactory performance)
Closing Date: 26 November 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – housing.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at
- www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.