Warning
This job advert has expired and applications have closed.
Information and Assessment Officer
| Posting date: | 11 November 2025 |
|---|---|
| Salary: | £22.18 per hour |
| Additional salary information: | per hour PAYE with accrued holiday and pension contribution |
| Hours: | Full time |
| Closing date: | 07 December 2025 |
| Location: | Hackney |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | 122417 Hackney |
Summary
What's involved with this role:
Job Title: Information and Assessment Officer
Reference: 122417 Hackney
Salary: £22.18 per hour PAYE with accrued holiday and pension contribution
Hours: 37 hours per week Monday-Friday
Role length: 4 months opening assignment
Job type: On-site
Location: Hackney
EDBS Required
Contract Type: Temporary
The role: You’ll work within Hackney’s Adult Social Care service, supporting residents and carers by providing high-quality information, advice and initial assessments. Acting as a first point of contact, you’ll deliver a strength-based approach to help people maintain independence, access equipment, Telecare, and community support. You will liaise closely with social workers and other professionals to ensure timely, effective and person-centred support.
Key Responsibilities:
Act as first contact for Adult Social Care enquiries, identifying needs and signposting appropriately.
Conduct strength-based initial conversations and non-complex assessments.
Develop outcome-focused support plans and facilitate access to universal and preventative services.
Recommend and set up Telecare and simple equipment as a Trusted Assessor.
Identify safeguarding concerns and escalate appropriately.
Maintain accurate case records and ensure up-to-date documentation.
Promote health, wellbeing, and independence across Hackney communities.
What the client is looking for:
Proven experience delivering customer service and assessment in a health or social care setting.
Strong understanding of the Care Act, safeguarding, and adult social care frameworks.
Excellent communication and interpersonal skills with diverse residents.
Ability to manage workload, prioritise effectively, and work both independently and collaboratively.
Confident IT user, familiar with case management systems and Microsoft Office tools.
Desirable:
Knowledge of Hackney’s Adult Social Care services and local community resources.
Experience working as a Trusted Assessor or with Telecare/assistive technology.
Awareness of the Mental Capacity Act and data protection legislation.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
How to Apply:
Submit your CV and cover letter
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
1
Job Ref: 122417 Hackney
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.