Receptionist
| Posting date: | 06 November 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 29 November 2025 |
| Location: | Stoke-on-trent, ST3 2NA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | W0026-25-0000 |
Summary
Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities -Telephone Duties Making appointments Prescription requests Giving out results where appropriate Deal with Home visit requests Deal with general enquiries Contacting other providers Duties and Responsibilities - Reception Duties Greet and direct patients and visitors Booking appointments Handing out prescriptions Ensure outstanding queries are explained and handed over to next shift, as necessary Respond to needs of our clinical team during surgery Deal with general enquiries and complaints Duties and Responsibilities - Prescriptions Dealing with requests for repeat prescriptions Raising prescriptions as per Practice protocols Dealing with queries relating to repeat prescriptions Duties and Responsibilities - General Input and extract information from Practice computer system Observe health and safety guidelines at all times General housekeeping (e.g. keeping reception and waiting areas tidy) Maintain Confidentiality at all times To participate and continue Personal Development To observe Equality & Diversity guidelines at all times To treat all patients, colleagues and visitors with Dignity and Respect at all times. Any other reasonable duties as necessary