Practice Manager

Posting date:	30 October 2025
Salary:	Not specified
Additional salary information:	Negotiable
Hours:	Full time
Closing date:	30 November 2025
Location:	Middlesbrough, TS3 7RL
Company:	NHS Jobs
Job type:	Permanent
Job reference:	A1042-25-0007

Summary

Key responsibilities Financial: Ensuring the organisational requirements of the practice contracts with NHSE are fully met and complied with Supporting the Partners to develop and implement processes to achieve clinical targets of QOF and enhanced services Directly contributing to profit improvement by exploring areas for increasing income and reducing costs. Analysing data relating to clinical commissioning as appropriate and contributing to planning and organisation, both at the practice and clinical commissioning group level Development and control practice of budgets and financial systems Preparation of annual financial budgets and cash-flow forecasts Liaising with accountant, bank and business insurance companies as appropriate or as directed by the Partners Overseeing the administration of the NHS Pension and Stakeholder Pension Schemes Liaising with the CCG and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services. Managing the Partners drawings in consultation with the accountant Strategic Planning Keep abreast of current affairs and identify potential opportunities and threats Assess and evaluate accommodation requirements and manage development and expansion opportunities Implement and update the Practice Development Plan, overseeing the implementation of the aims and objectives Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies and in particular working collaboratively with the PCN . Formulate objectives and research and develop ideas for future practice development Represent the practice at PCN, federation, locality and clinical commissioning group meetings Make recommendations to the partners for practice development with regard to enhancing patient services and potential sources of income Human Resources Overall responsibility for all aspects of HR, including; Recruitment and selection of staff, including contracts of employment and job descriptions Ensure Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary Be aware of current employment legislation Develop and maintain good employee/employer relationships Ensure that members of the existing staff team are aware of any changes that occur in the practice Maintain good communication at all times with the practice team Oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc. Implement pay rises/scales and increments at the appropriate time Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks Meet with attached staff as and when necessary and arrange/attend meetings around patient care To ensure that suitable facilities are available to enable all staff to work within the practice Be responsible for the health and safety policy and its implementation Facilitate the development of a multi-disciplinary effective primary health care team Information Technology Ensure the update of appropriate information governance systems Ensure all Practice IT and telephone systems are functioning effectively Ensure the IG and DSP toolkit requirements are met Keep abreast of new technology and ensure existing IT is used to its full potential Patient Services Ensure that the Practice complies with NHS contractual obligations in relation to patient care Maintain registration policies and monitor patient turnover and capitation Oversee and manage effective appointment systems Routinely monitor and assess practice performance against patient access and demand targets Manage the complaints management system Manage the significant events system Maintain the Patient Participation Group Premises and Equipment Responsible for the management of the building Represent the practice to negotiate leasing contracts and their renewals Liaise with NHSE in notional rent review (every 3 years) Ensure property rented by the partners is safe, effective and fit for purpose CQC Oversee and maintain compliance with CQC regulations and ensure that the practice meets the essential standards Work with the CQC registered manager to Lead the practice response to CQC inspections and any resulting recommendations Communication Ensure compliance with the latest NHS recommendations and GDPR Understand the practice communication systems Build/maintain good working relationships with the NHSE, ICB, hospitals, community agencies, other GP practices, GP federation, the PCN, pharmacists, voluntary and private organisations Represent the practice at meetings and seminars Assist and support the partners corporately and at individual level to fulfil the requirements of revalidation Present a professional image and always promote the practice Share skills and expertise with others