Ambulance Care Assistant role/ Support worker/ Driver
| Posting date: | 30 October 2025 |
|---|---|
| Salary: | £14 per hour |
| Additional salary information: | allowance for performance, above minimum wage |
| Hours: | Full time |
| Closing date: | 29 November 2025 |
| Location: | Walsall, West Midlands |
| Remote working: | On-site only |
| Company: | Westron Care Ambulance |
| Job type: | Contract |
| Job reference: | Amb Job |
Summary
Ambulance Care Assistant role/
Support worker,Driver
Job Advert: Non-Emergency Patient Transport (NEPT) Staff
Employer: Westron Care Ambulance
Location: The Enterprise Hub, 34 Green Lane, Walsall, WS2 8JH (base)
Position: Ambulance Care Assistant (Non-Emergency Patient Transport Staff)
Employment Type: Full-Time/Part-Time/Shift Work
Salary: Above min wage (£14 p/h)
Are you passionate about providing exceptional care to patients in a transport setting? Do you have a background in healthcare or patient transport?
Westron Care Ltd is looking for dedicated individuals to join our team as Ambulance Care Assistants/Drivers.
Role Overview
The role of the Ambulance Care Assistant/Driver involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role that requires a professional and caring attitude, as well as teamwork.
Key Responsibilities:
• Transport patients to and from hospitals, clinics, and other healthcare facilities, ensuring they are safe and well cared for.
• Work as a single or double crew, responsible for either driving the ambulance or supporting the traveling patient.
• Utilize carry chairs, stair climbers, wheelchairs, stretchers, and scoops as needed.
• Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users.
• Maintain the ambulance equipment and supplies, ensuring they are clean and in good working condition.
• Treat all patients with dignity and respect in communications and actions, particularly considering cultural differences and disabilities, in line with company policy.
• Ensure the safe handover of patients to/from clinical settings, ensuring clear and concise communication with relevant personnel.
• Accurately complete all appropriate documentation in accordance with company policies and submit within required timeframes.
• Record all journey information, including any deterioration in the patient's health, accidents, incidents, or any other required documentation.
• Maintain flexibility in attitude to meet the constantly changing nature of care and service delivery.
• Undertake required learning and ensure that this is put into practice; maintain personal CPD via our online training portal every 12 months.
Essential Requirements:
• Minimum of 2 years experience in a similar role within healthcare or patient transport.
• Clean driving license for over 3 years with no more than 3 endorsement points.
• Valid First Aid at Work certificate as a minimum, or FREC 3 Qualification or Ambulance Care Assistant Certificate (in date).
• Clean Enhanced DBS on the update service, or willing to undertake one.
• Minimum of 25 years old for insurance purposes.
• Excellent interpersonal skills with the ability to communicate effectively at all levels.
• A flexible, approachable, calm, enthusiastic, honest, and integrity-driven attitude.
• Good level of English (spoken and written).
• High level of physical fitness is essential, as the role includes manual handling and patient support.
• Willingness to work weekends as required.
Benefits:
• Minimum Regular 4-hour shifts with varying start times.
• Uniform provided.
• Access to our world-class Employee Assistance Program (EAP).
• Enrolment in our Company Pension scheme.
• Free ongoing annual CPD training.
• Opportunities to work overtime on both PTS and patient repatriation.
• On-site parking.
As part of our recruitment and compliance process, you will be required to undertake a driving assessment and regular drug and alcohol tests, as well as successfully complete our in-house skills assessment day. You will also need a clear Enhanced DBS Certificate issued within the last 12 months or be subscribed to the DBS update service.
How to Apply:
If you meet the above requirements and are eager to contribute to a dedicated team providing excellent patient care, please submit your CV and a cover letter to:
Email: info@westroncareltd.co.uk
Phone: 0333 577 3070 / 07300 495 081
Join us in making a difference in the lives of our patients!